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Office Administrator
Administrator – Sulzer (Leeds)
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
About the Role
At Sulzer, we’re known globally for engineering excellence—and here in Leeds, we’re especially proud of the 350+ highly skilled colleagues who deliver cutting-edge solutions. Specialising in advanced engineering, precision manufacturing, and pump services, we support critical sectors across the UK and worldwide.
We’re looking for a proactive, organised and people-focused Administrator who thrives on variety and isn’t afraid to take initiative. As a key point of contact—interface for visitors, customers and colleagues—you’ll embody a friendly, confident and approachable presence, excelling at building rapport at all organisational levels.
This is a fast-paced, hands-on role for someone who spots gaps, solves problems and keeps operations running seamlessly behind the scenes. Embedded in a supportive administrative team, you’ll collaborate across departments to deliver practical support, coordination and actionable ideas, ensuring efficiency and effectiveness throughout the business.
Responsibilities
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Day-to-Day Operations Support
- Provide flexible administrative backing to teams, adapting to shifting business needs.
- Handle enquiries and problem-solving with minimal supervision.
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Front-of-House & Customer experience
- Warmly greet visitors and manage all visitor logistical arrangements.
- Field incoming calls and resolve customer queries/complaints swiftly and professionally.
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Meeting Facilitation & Business Coordination
- Oversee meeting room bookings and pre/post-event coordination.
- Manage key business systems (e.g., SAP, Concur, Egencia, Softworks) and generate accurate reports.
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Site-Wide Communication & Wellbeing Initiatives
- Coordinate internal site communications and champion wellbeing initiatives.
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Administrative Systems
- Process clock cards, SAP set-ups, post distribution, parking permit management for visitors.
- Maintain visitor records, permits and logistical workflows.
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Health & Safety & Emergency Procedures
- Support emergency protocols and uphold a safe working environment.
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Champion customer experience across all touchpoints—representing a collaborative, service-first administrative ethos.
Requirements
- Strong interpersonal and customer service skills (available support, conflict resolution).
- Attention to detail paired with exceptional organisational abilities.
- Confidence working independently with initiative to resolve unplanned tasks.
- Flexibility to multitask in a fast-paced environment, where adaptability is key.
- Experience in administration/digital assistant roles (essential).
- Proficient in Microsoft Office packages.
Benefits
- Remuneration & Growth
- Competitive basic salary with company-wide bonus scheme.
- 33 days’ annual leave plus twice-yearly discretionary bonus.
- Defined pension contributions via company schemes.
- Continuous learning opportunities through Sulzer Learning Pathways.
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Wellbeing & Support
- Medicash membership for dental, optical and physiotherapy support. Supplementary wellbeing perks from physiotherapy vouchers to gym discounts.
- Employee Assistance Programme for confidential counselling.
- Ex-militaryhips: Sulzer is a MoD Defence Employer Recognition Scheme Bronze Award holder, proactively supporting ex-service personnel and reservists.
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Lifestyle & Perks
- Sport & Social Club with monthly/weekly draws and surprise events.
- 24/7 onsite gym with subsidised premium/add-on memberships.
- Subsidised vending machines and on-site canteen (hot/cold meals).
- Shopping/entertainment discounts, including chance to apply for Costco membership.
- Discounted car leasing (prioritised for employees, extended to family/friends).
- Long Service Award recognition.
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Recognition & Awards Named Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
Commitment
Sulzer is an equal opportunity employer, championing a diverse, inclusive workforce. We value diverse perspectives and ideas, fostering innovation through a commitment to equality in every aspect of the business.
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