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Office Administrator
Vital Power Group (VPG)
Forward-thinking company dedicated to delivering innovative solutions within the critical power and EV charging industries, specialising in generator service and turnkey EV charging solutions, and aspiring to be the most trusted provider in these sectors by:
- Re-setting customer service benchmarks.
- Transforming expectations with honesty, integrity, and passion.
- Committing to customer service excellence.
Driven by:
- A team of well-trained, equipped, and motivated Engineers.
- A 24/7/365 Operations capability.
- A diversely skilled Leadership Team.
Core expectations for employees:
- Act as ‘co-owners’ of the business.
- Prioritise safety, followed by customer satisfaction and commercial success.
- Uphold values that promote the best team behaviour/ethics, ensuring profitable growth.
- Build a fulfilling career within a fantastic workplace.
Location & Schedule
- Location: Based at the Chester office.
- Working hours: Monday to Friday, 8:00am to 4:30pm, with a half-hour lunch break.
Job Overview
VPG is seeking a **proactive, organised, and enthusiastic Office Administrator to join our team.
Role Purpose
Act as the central point of administrative support across the business, assisting:
- The Leadership Team.
- HR.
- Sales.
Duties will include:
- Streamlining processes.
- Supporting the continued growth of the business.
- Thriving in a fast-paced environment with diverse responsibilities.
Key Responsibilities & Duties
Office Administration
- Provide general administrative support for the entire business.
- Welcome visitors and prepare meeting rooms.
- Maintain office supplies and stationery stock.
- Support company meetings and events coordination.
- Assist with company communications and internal notices.
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Executive & Board Support
- Board diary administration:
- Schedule and coordinate Director and senior manager meetings.
- Organise hotels, flights, and travel itineraries.
- Board meeting logistics:
- Prepare meeting rooms.
- Handle catering.
- Manage lunches and refreshments. Organise these for board meetings and visitors.
- Assisting with Executive and Leadership Team diary management and administrative tasks as required.
Sales Administration
- Monitor the shared sales enquiries inbox.
- Allocate incoming enquiries to the appropriate sales team members.
- Ensure enquiries are acknowledged promptly, accurately distributed.
Support sales team with:
- General admin tasks.
- Required documentation processing.
HR Administration Support
-
Review incoming CVs against agreed criteria.
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Conduct initial telephone screening interviews.
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Arrange interviews with hiring managers.
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Prepare:
- Contracts of employment.
- Offer letters.
- Letters of variation.
-
Process employee lifecycle administration:
- Starter onboarding.
- Leave processing.
- Contractual changes (using HR systems).
-
Support onboarding activities and induction preparation.
Person Specification
Education, Qualifications & Experience Criteria
-
Previous experience in an:
- Administrative.
- Office support role.
-
Strong organisational and time management skills.
-
Proficiency in written and verbal communication.
-
Confident with Microsoft Office core applications, particularly:
- Outlook.
- Word.
- Excel.
-
Ability to multitask and prioritise effectively in a high-volume environment.
-
High attention to detail.
-
Accuracy, ensuring no compromises on quality.
-
Professional and friendly demeanour.
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- Discretion and ability to handle confidential information.
- Capable of working independently and collaboratively.
- Strong team player.
Desirable Qualifications or Experiences
- Previous experience in HR administration.
- Experience with:
- Recruitment/recruitment screening (e.g., CV review).
- Screening incoming CVs and scheduling interviews.
- Familiarity with supporting senior management/directors.
- Experience handling business travel/bookings (hotels, flights, accommodations).
What You Can Expect
- Competitive salary.
- Discretionary Profit-Related Pay:
- £x (scheme structured annually, splits parsed eligible earnings as profit-based bon).
- World’s best Pension Scheme – Offers taken after 3 months of service.
- Leave Entitlements:
- 25 days annual leave/pro-rata + extra bank holiday days.
- Healthcare Benefits (after 6 months of service):
- Join Vitality.
- Access to Private Healthcare.
- Eligibility for BHSF Healthcare Cash Plan.
- Invested in training.
- Professional development opportunities.
- Empowered within a supportive, positive workplace.
Next Steps
Recruitment process adhering to equal opportunities and inclusion standards, welcomes applications from all eligible candidates.
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Additional interview accommodation requests accommodated.
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Role start date:
- ASAP after offer acceptance, with flexibility to accommodate prior obligations.
-
Right to work ensured pre-employment (requires proof during hiring process).
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