Carmel Global
Office Co-Ordinator/Receptionist
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Carmel Global is a leading global fashion supplier serving a diverse portfolio of international retail and wholesale customers. We are committed to delivering high-quality fashion products, exceptional service, and innovative sourcing solutions across multiple global markets.
Our team works in a fast-paced, dynamic environment where professionalism, attention to detail, and outstanding customer service are highly valued. We offer excellent opportunities to develop your skills within an international business, working alongside experienced professionals across our offices in the UK, Vietnam, Bangladesh, China, Romania, and Sri Lanka.
If you are organised, proactive, and enjoy being at the heart of a busy office, we'd love to hear from you.
Role Description
We are looking for an enthusiastic and highly organised Office Coordinator / Receptionist to join our Head Office in Greater London. This is a full-time, office-based position.
As the first point of contact for visitors, customers, and suppliers, you will play a key role in ensuring the smooth day-to-day running of our busy Head Office. This is a varied position requiring excellent organisational skills, the ability to multitask, and a willingness to support different areas of the business.
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Carmel's Head Office is an exceptionally busy environment, supporting operations across our international offices in Vietnam, Bangladesh, China, Romania, and Sri Lanka. No two days are the same, making this an ideal opportunity for someone who enjoys a fast-paced and varied role.
Key Responsibilities
- Manage all incoming and outgoing post and courier shipments, including the daily handling of a high volume of garment samples and fabrics sent between our global offices (approximately 20% of the role).
- Prepare meeting rooms and showrooms to a high standard, ensuring they are clean, organised, and presentation-ready, including arranging refreshments when required.
- Welcome customers, suppliers, and visitors, providing a professional and friendly first impression of the business.
- Answer and direct incoming telephone calls efficiently and courteously.
- Coordinate travel arrangements for directors and senior management.
- Oversee office facilities, including managing the cleaning team and ensuring office supplies are fully stocked.
- Liaise with the building management company and external contractors regarding maintenance and office-related matters.
- Coordinate with our IT support providers to report, monitor, and help resolve technical issues.
- Assist directors with morning coffee collection and other ad hoc administrative tasks as required.
- Provide general administrative support to help ensure the efficient day-to-day running of the office.
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What are we looking for:
- Excellent organisational and time management skills.
- A positive, proactive, and flexible attitude.
- Strong communication and interpersonal skills.
- A professional and confident manner when dealing with customers, suppliers, and colleagues.
- Good working knowledge of Microsoft Office.
- The ability to prioritise multiple tasks and remain calm under pressure.
- Previous experience in an office administration, receptionist, or office coordinator role is desirable but not essential.
This is an excellent opportunity to become part of a successful international business where your contribution will have a real impact on the smooth running of our Head Office.
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