Arriva Group
Office Facilities Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Office Facilities Manager – Arriva UK
About the Role
Arriva, a leading European passenger transport partner operating in 11 countries across the UK and Europe, is seeking an experienced Office Facilities Manager. With 35,000 colleagues facilitating 1.5 billion passenger journeys annually, the company connects people and communities safely, reliably, and sustainably—with ambitious growth and sustainability goals.
In this position, you’ll lead the day-to-day facilities management for Arriva’s UK office locations, prioritising their Doxford Park headquarters while supporting offices in London and Derby.
This hands-on, varied role requires oversight of:
- Facilities operations and maintenance
- Contractor management
- Workplace projects
- Compliance, procurement, and office services
- Customer service excellence
- Employee and visitor experiences
You’ll work remotely (hybrid) on a 3-day-per-week basis, ensuring you deliver maximum value while balancing work-life demands.
Key Responsibilities
Facilities & Operations Management
- Manage Doxford Park office policies with support for London/Derby locations.
- Coordinate maintenance activities (planned/reactive), resolving issues to agreed service levels.
- Develop technical documentation—scopes of work, service specifications, contractor requirements.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Contract & Vendor Management
- Lead procurement activities, including tender reviews, supplier selection, and service agreement implementation.
- Oversee the performance of key service providers—cleaning, waste, maintenance, workplace services, and security.
- Ensure work adheres to safety, compliance, and quality standards.
Workplace Development
- Support office refurbishments, relocations, and sustained workplace improvements.
- Implement health and safety measures, contractor risk management, inspections, and compliance records.
- Promote a strong health and safety culture across a multi-location estate.
- Advance ESG initiatives, such as utility monitoring, waste reduction, and recycling.
Financial & Operational Excellence
- Manage contracts, invoices, budgets, and procurement costs.
- Monitor facilities expenditure and value-for-money solutions.
Team Leadership
- Develop and oversee Office Services and Reception teams, aligning with Arrivas’ customer service standards.
- Partner with National UK Bus Facilities Manager for consistent operational improvements.
Requirements
Essential Experience
- Proven work in Facilities Management, Workplace/Office Management, or related fields.
- Experience managing contractors, maintenance programmes, and workplace services.
- Expertise in scope development, tender processes, supplier negotiations.
- Strong grasp of health/safety regulations, contractor compliance, and office compliance.
- Project experience in refurbishment, relocations, workspace planning.
- Proficiency in Microsoft Office (Excel/Word) plus data/performance reporting tools.
- IOSH certification.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable
- Experience leading Reception/Office Services teams.
Core Skills & Qualities
- Strong organisation, balancing multiple priorities and locations.
- Excellent communication with internal/external stakeholders.
- Proactive, solution-focused mindset—especially during crises.
- Commercial awareness; pinpoints cost-effective solutions.
- Self-driven but collaborative, working across Facilities/Property teams.
- People leadership, with clear expectations and growth opportunities for team members.
- Attention to detail for safety, compliance, and high-service standards.
Why Join Arriva?
This position offers a worldwide impact opportunity: you’ll influence workplace standards, drive operational efficiency, and contribute to sustainability goals across Arriva’s UK office network.
Application Deadline: 15 July 2026 (Arriva reserves rights to close early).
Connects over 1.5 billionUK/EU journeys annually. Join us.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills