Pin Point Health & Social Care
Office Manager

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Pay: £15.00 per hour
Job Description
My client is an independent, family-owned care provider who has been providing quality care in Newcastle-upon-Tyne for over 35 years.
We are seeking a highly organised and proactive Office Manager to oversee our office based in Newcastle and community operations in the local area.
The ideal candidate will possess strong organisational skills and a solid background in administrative functions, ensuring that the office runs smoothly and efficiently. This role requires excellent communication abilities and a knack for multitasking in a fast-paced environment.
Main Duties
- Manage day-to-day office operations, ensuring a productive work environment.
- Coordinate services provided to our elderly customers in the community.
- Facilitate and control the full recruitment and onboarding process including advertising, interviewing, reference, and DBS checks.
- Maintain accurate records for H&S and various other legislative compliance requirements for the care home and the services in the community.
- Oversee clerical duties such as filing, data entry, and correspondence management.
- Create and maintain good working relationships with partners in the community.
- Coordinate communication within the team and with external stakeholders, demonstrating exceptional phone etiquette.
- Assist with marketing via various social media platforms.
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Requirements
- Proven experience in an administrative role is essential.
- Strong supervisory experience with the ability to lead a team effectively.
- Proficiency in IT software packages with good knowledge and understanding and use of social media.
- Experience working in the care sector would be advantageous.
- Previous experience of working with partners in the community (e.g., doctors' surgeries, social services, local authorities).
- Excellent organisational skills with meticulous attention to detail.
- Outstanding communication skills, both verbal and written.
- Previous experience in recruitment.
- Familiarity with clerical and administrative tasks is essential.
- Ability to manage multiple priorities while maintaining professionalism under pressure.


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If you are passionate about creating an efficient office environment and possess the necessary skills to excel in this role, we encourage you to apply for this position today.
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