Lucy Walker Recruitment
Office Manager
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About the Role
This is a newly created, critical role – not a maintenance position, but a transformation role. We’re looking for someone to build processes, take ownership of administration and financial detail, and help take the business to the next level.
You’ll provide daily, direct support to the business owner. Over time, you may also take on PA duties such as diary and inbox management. This role will grow and evolve – you should thrive on that.
Key Responsibilities
Financial and Billing Support
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- Take ownership of QuickBooks
- Manage billing and credit control – proactively chasing unpaid invoices
- Assist with accounts processing
Administrative, Operational and Process Management
- HR duties and onboarding support
- Source, draft, and manage NDAs
- Convert the current workbook system to an efficient digital system
- Chase outstanding documents and client information
- Build and implement new office processes to create structure
- Answer phones, speak with clients, and represent the company professionally
- Proactively look for ways to make operations better
- Eventually assist with an office move project
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The Person
- Proactive – you see what needs doing and do it
- Attention to detail – critical for billing, NDAs, and processes
- Confident and resilient – able to adapt to different personalities and levels
- Trustworthy – handling sensitive financial and business information
- Agile and pragmatic – you can source solutions and build processes from scratch
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