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Office Manager
Office Manager – A66 Site Compound, Penrith, Cumbria
About the Role
Our work impacts millions. If you join our Highways team as an Office Manager at our A66 Site Compound in Penrith, you’ll contribute to meaningful and dynamic projects that matter.
You’ll provide administration support to the project team and oversee the efficient management of office facilities and administrative resources.
Responsibilities
Office Operations
- Develop, implement, and administer office management processes and systems to ensure smooth day-to-day operations.
- Manage desk allocation to optimise space usage and align with team requirements.
- Oversee bookings for meeting rooms and EV chargers.
- Coordinate the office cleaning team to maintain a safe, clean, and professional environment.
Reception & Visitor Management
- Be the first point of contact for visitors, offering a warm and professional front-of-house service.
- Manage reception duties, including issuing passes and enforcing site security procedures.
- Handle incoming communications (calls, emails, enquiries) with efficiency and proper routing.
Travel & Logistics
- Arrange ad hoc hotel accommodation and travel bookings as required.
- Organise and coordinate on-site events and activities.
Security & Compliance
- Ensure full compliance with all security protocols and Health & Safety requirements.
- Maintain up-to-date statutory notices, safety information, and communication displays.
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Procurement & Maintenance
- Procure office supplies and maintain adequate stock levels, arranging timely replenishment.
- Monitor office equipment for functionality, resolving faults with internal/external providers.
Additional Support
- Undertake ad hoc tasks to support the wider team and operational needs.
- Promote Balfour Beatty Values in daily activities.
- Support Zero Harm principles and sustainability initiatives.
Requirements
Must-Have Skills & Experience
- Proven office management experience, especially in a busy, project-based environment.
- Exceptional organisation skills with the ability to work independently and initiatively.
- Strong communicator, able to interact effectively with all levels of colleagues.
- Excellent team leader with the ability to build strong working relationships.
- Capacity to work under pressure and meet tight deadlines.
- High customer focus, ensuring a positive experience for all visitors and colleagues.
- Strong IT proficiency, including Microsoft Office (Excel, Word, PowerPoint).
Why Work for Balfour Beatty?
Benefits
- Smart working flexibility: Up to 40% remote working (where applicable) with staggered start/finish times.
- 25 days paid annual leave (pro rata).
- Family-friendly policies:
- 28 weeks full pay for maternity/adoption leave.
- 4 weeks full pay for paternity/partners leave.
- Additional benefits: Pension scheme, share incentive plan, volunteering leave, and recognition schemes.
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About Balfour Beatty
Balfour Beatty’s Highways team delivers major infrastructure projects, including:
- Motorway upgrades
- National infrastructure schemes
- Regional investment works
We prioritise road users, sustainability, and community impact while maintaining high safety and carbon-reduction standards.
Diversity & Inclusion Commitment
We believe in a diverse, inclusive workplace where everyone can thrive. Key initiatives include:
- Value Everyone Diversity & Inclusion Strategy
- Partnerships with WISE, enei, Business Disability Forum, and AFBE
- Signatory to the Audeliss & Involve Open Letter (committed to Black inclusion)
- Gold Award holder in the Ministry of Defence Employer Recognition Scheme (veterans & armed forces welcome)
As a Disability Confident Employer, we ensure fair recruitment practices and offer interviews to eligible applicants with disabilities.
For inquiries about accessibility, email: candidaterecruitmentqueries@balfourbeatty.com.
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