Crossbill Distilling Ltd
Office Manager

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The Company
We are an independent Scottish distillery based in Glasgow, dedicated to crafting premium, small batch gins. We produce award-winning spirits using carefully sourced botanicals and traditional distilling methods. Alongside production, we also operate a popular Gin School, offering hands-on experiences that connect customers with the craft of gin making. We are a growing business, combining innovation and expertise with a strong focus on customer experience.
Role Overview
We are seeking a highly organised and experienced Office Manager to oversee the day-to-day running of our distillery and gin school operations. This is a key role responsible for ensuring smooth business operations across finance, administration, compliance, production planning, and customer experience. The successful candidate will play a central role in supporting business performance, maintaining regulatory compliance, and driving efficiency.
Key Responsibilities
Finance & Accounting
- Manage all day-to-day accounting activities including purchase and sales ledger, invoicing, and reconciliations
- Prepare monthly management accounts and financial reports
- Complete VAT returns and ensure compliance with HMRC requirements
- Oversee cash flow management and financial controls
- Maintain accurate records using Sage accounting software
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Administration
- Oversee all administrative functions to ensure smooth business operations
- Manage order processing across multiple sales channels
- Handle customer and supplier queries professionally and efficiently
- Ensure efficient coordination between production, sales, and marketing functions
- Assist production team lead to plan production schedules to meet demand and business targets
- Monitor stock levels and order materials from suppliers, ensuring stock is available when required for production
Compliance & Regulation
- Ensure full compliance with HMRC regulations and industry standards, including duty reporting
- Maintain accurate documentation and audit trails
- Support licensing and regulatory requirements for distilling operations
Team Management
- Supervise and support administrative and operational staff
- Lead recruitment and training of team members
Customer Experience & Gin School Operations
- Support the delivery of gin school experiences and customer bookings
- Ensure high standards of customer service are maintained
- Assist with event coordination and customer communications
Key Skills & Experience


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Essential
- Proven experience in finance, bookkeeping, or accounts management
- Strong understanding of VAT, financial reporting, and reconciliations
- Experience in operations or office management
- Excellent organisational and multitasking skills
- High attention to detail and accuracy
- Strong IT skills including Microsoft Office
- Experience using accounting systems
Desirable
- Experience in manufacturing, production, or distilling environments
- Knowledge of HMRC regulations relating to alcohol production
- Experience with stock control and production planning
- Team leadership or supervisory experience
- Full UK Driving Licence and own vehicle
Personal Attributes
- Proactive and hands-on approach
- Excellent communication and interpersonal abilities
- Ability to work independently and manage competing priorities
- Reliable, adaptable, and committed to business success
What We Offer
- A varied and rewarding role within a growing, independent distillery
- Opportunity to play a key role in business operations and development
- Supportive and collaborative team environment
- Company pension scheme
- Staff discount
How to Apply
Please send a CV and a cover letter to audreygreen@crossbillgin.com
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