Oxford Health NHS Foundation Trust
Office Manager - Assertive Outreach
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Office Manager
Do you have strong admin experience and seeking an opportunity in mental health?
Would you relish an opportunity to be part of a brand new service?
Oxford Health NHS Foundation Trust is delighted to invite applications for an Office Manager role within our newly established Assertive Outreach Team (AOT).
About the Role
This innovative service will provide high-quality, person-centred care to individuals with complex mental health needs who may struggle to engage with traditional services. Operating across the City of Oxford, the team will deliver proactive, flexible support, responding to need in a timely and coordinated manner.
Assertive Outreach is founded on active engagement rather than office-based care. Staff will work flexibly across the city, supporting individuals in community settings, their homes or Trust premises. Interventions will be tailored, relationship-focused and recovery-oriented, promoting continuity, trust and consistent engagement. Shared caseload responsibility, alongside a key worker model and regular MDT reviews, will enable rapid responses to relapse, risk and disengagement.
We are seeking motivated and compassionate professionals who are committed to supporting some of the most vulnerable people in our communities. Successful applicants will be confident in managing complexity and dynamic risk, while working within a recovery-focused, trauma-informed framework. This is an opportunity to help shape a new service and make a meaningful difference across Oxford.
Key Responsibilities
The Office Manager for the Oxford Assertive Outreach Team (AOT) is responsible for leading the admin function that supports the effective delivery of the service. Based within the AOT team base, you will manage the admin staff, providing line management, supervision and support to ensure high standards of performance, consistency and professionalism.
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The Team will be a fully integrated multidisciplinary service comprising a Consultant Psychiatrist, Clinical Team Manager, Psychologists, Occupational Therapists, Nurses, Support Workers and Administrators.
You Will
- Lead a team of Administrators ensuring that the service they provide meets the needs of the team and in doing so constantly review and reprioritise the team’s workload to ensure immediate priorities are met and quality of work is not compromised.
- Undertake the role of Admin Manager to line manage the AO admin Teams, including carrying out performance reviews; monitoring and managing sickness absence; authorising annual leave, recruitment.
- Ensure that each member of the administration team has their performance review and Personal Development Plan and provide constructive feedback to assist with development.
- Manage an office system which supports the demands of the AOT and service development to be used by all members of the management team.
- To allocate working responsibilities and workload amongst the administrative team in addition to providing direct administrative support themselves.
About Us
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
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Our values are: “Caring, safe and excellent”
We offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Contact Information
For further details / informal visits contact:
- Name: Aidan Harker
- Job title: Service Director
- Email address: aidan.harker@oxfordhealth.nhs.uk
- Telephone number: 07786913876
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
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