Office Manager

Finance

You'll help ensure the smooth running of operational finances by:

• Raising purchase orders (POs) for the Operations Team.
• Processing invoices and liaising with the Accounts Payable team in the Philippines.
• Managing Operations Team credit card purchases, expense claims, and associated administration.
• Maintaining the Cross Charging spreadsheet and ensuring quarterly submission to Accounts.
• Administering the energy portal and coordinating invoice processing.

Compliance

You'll contribute to maintaining a safe, compliant, and well-managed workplace by:

• Completing routine compliance checks and maintaining accurate records on the intranet.
• Ensuring documentation across all AUK offices remains current and compliant.
• Coordinating First Aid training requirements and monitoring first aid equipment across offices.
• To be trained as a Fire Warden and First Aider.
• Managing Fire Warden training records, certification tracking, and associated signage updates.
• Supporting Environmental Management System (EMS), Fire, and Health & Safety audits.
• Providing monthly printing statistics and supporting waste monitoring and reporting activities.

IT & People Support

You'll work closely with colleagues and stakeholders to support both IT and people-related processes by:

• Liaising with the London IT Support Engineer and IT infrastructure contractors.
• Attending weekly IT and People & Development meetings.
• Supporting onboarding and offboarding processes, including delivering day-one inductions for new joiners.
• Coordinating the collection and delivery of IT equipment for new starters and leavers.
• Providing administration, troubleshooting and support for the Kisi door access system.
• Maintaining and updating AUK intranet pages.
• Conducting annual audits of the Kisi system to ensure user records remain accurate.
• Managing toner cartridge disposal and associated Waste Transfer Note (WTN) records.

Events & Engagement

You'll help create a positive and engaging workplace experience by:

• Supporting meetings with refreshments, room setup, and equipment requirements.
• Furniture and equipment placement and reset for events.
• Planning and coordinating office-based activities and events, including initiatives such as Pride Month celebrations.
• Assisting with the delivery of internal events for colleagues and visitors.
• Keeping colleagues informed through intranet updates, key dates, images, and company news.

Committees & Collaboration

You'll help foster colleague engagement and collaboration by:

• Coordinating Social Committee activities, including diary management, meeting organisation, communications, attendance, and support for AUK offices and associated sub-committees.

Skills, Knowledge & Expertise

Skills and Experience

Essential

• Experience in office management, facilities, workplace services, or operations.
• Comfortable operating independently and collaboratively, with the flexibility to perform effectively with or without direct supervision.
• Confidence with managing H&S compliance.
• Strong organisational skills.
• Excellent communication skills.
• Experience managing multiple priorities.
• Competent in Microsoft Office.
• Experience working with suppliers and contractors.

Desirable

• Experience of ISO 45001, ISO 14001, ISO 9001, ISO27001 or other Standards.
• Experience in a role where customer satisfaction is key.
• Experience with workplace systems (eg access control systems).
• Experience supporting events.