Telos Talent
Office Manager
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We provide calibration services to pharmaceutical, food, and beverage customers across the UK & Ireland. Our goal is to remove operational friction—ensuring science runs without interruption and teams can focus on innovation and production.
We’re growing and continuing to build a best-in-class, integrated safety partner—and we’re looking for high-ownership individuals to grow with us.
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Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
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No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Responsibilities
- First point of contact for customer enquiries
- Own overall relationship with assigned clients
- Ensure retention and satisfaction of all assigned clients
- Aid clients in achieving their goals
- Support with invoicing enquiries
- General customer service & support activities, working closely with the Operations Manager.
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Qualifications
- Bachelor's degree or equivalent experience
- Experience in customer success
- Strong written and verbal communication skills
- Detail oriented and analytical
- Demonstrated ability to increase customer satisfaction
Nice to have
- Experience in manufacturing or engineering environments
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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