Job Description

The Office Manager ensures the effective day-to-day operation of the PSP office, delivering a high-quality, safe, and engaging workplace experience for employees and visitors. Operating with a high degree of ownership and autonomy, this role oversees administrative, facilities, and hospitality services while coordinating with internal and external partners to maintain strong operational standards. In addition to leading PSP office operations as the primary focus, the role supports the Workplace Services Cluster Lead on assigned matters, including selected operational support for the MUK office and occasional travel to site as required. The Office Manager is responsible for anticipating business needs, resolving non-routine issues, and ensuring the consistent delivery of services that support productivity, wellbeing, and workplace experience across the sites in scope.

What will you be doing at Miniclip?

• Lead day-to-day office operations at the PSP site, ensuring a safe, efficient, and high-quality workplace experience.
• Support the Workplace Services Cluster Lead on assigned matters, including selected operational support for the MUK office, while maintaining PSP as the priority site.
• Manage service partners and vendors across key workplace services, ensuring consistent standards, performance, and continuity.
• Oversee budgets, procurement, and operational spend with a strong focus on accuracy, control, and value for money.
• Coordinate office moves, space changes, and minor works in collaboration with Workplace Services and Facilities partners.
• Maintain compliance with health, safety, and wellbeing requirements, acting as a key local contact and ensuring records are up to date.
• Conduct regular inspections and address operational, maintenance, or safety issues proactively and efficiently.
• Build effective relationships with landlords, building teams, and suppliers to support smooth and reliable site operations.
• Deliver a professional and welcoming workplace experience for employees, visitors, and external partners.
• Coordinate onboarding and workspace readiness for new joiners in partnership with People and IT.
• Manage stock, supplies, and workplace resources to support uninterrupted office operations.
• Support travel and logistical arrangements as needed.
• Help deliver internal events and workplace initiatives that enhance employee experience and culture.
• Resolve non-routine workplace issues with sound judgement and escalate appropriately where needed.
• Drive continuous improvement in workplace operations, processes, and service delivery across sites in scope.