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Office Manager
The role of the Office Manager will be in our (London) office, where the Office Manager will be at the forefront of managing colleagues' experience whilst handling incoming calls, ensuring compliance, and the smooth running of the office. This role is suitable for a proactive, positive person who wants to be part of the Isio team and has a passion for delivering leading service to all those they interact with.
This in-office role will be based at our London premises on Noble Street, Barbican, EC2V 7EE.
What does the role entail?
- Working with the Office Head to ensure the smooth running of the office and maintain a welcoming environment for both staff and visitors.
- Sharing communications and updates with the team.
- Assisting the Office Head with the organisation of team and external events where required.
- Ensuring colleagues adhere to processes and policies, escalating as required.
- Ensuring all colleagues have the relevant tools and information to be able to provide a warm welcome to clients and visitors to the office.
- Monitoring and managing office budgets and working with the Office Head to agree on spends.
- Managing the office credit card ensuring all expenses are complete for spends.
- Maintaining office documents and records.
- Organising, maintaining, and ordering supplies for the office for both employees and visitors.
- Maintaining security for the office by completing regular checks, liaising with the Head of Information Security, keeping all security records up to date, and reporting any suspicious activity including being involved with annual audits.
- Liaising with the building management team on a regular basis, ensuring good services and compliance is being adhered to.
- Contractor Management.
- Ensuring contractors are managed and organised whilst within the office, ensuring they remain compliant for both Health & Safety and Security purposes.
- Taking ownership and organising contractors for regular planned maintenance work plus ad-hoc maintenance as required in a timely manner.
- Dealing with all facilities tickets raised.
- Ensuring health and safety standards are met and evidenced as required.
- Becoming the onsite AudioVisual Equipment guru - Providing basic IT/presentation troubleshooting help and interacting with IT as required.
- Completing administrative tasks and delivering/accepting mail where applicable.
- Providing cover for the other Office Managers and Client Host team during periods of absence.
- Owning the above processes within the (London) office and identifying improvements.
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What we’re looking for?
- Experience of working in a corporate setting in a similar role.
- Management of key stakeholders at all levels in a typical corporate environment.
- Previous experience of using video conferencing solutions.
- Excellent communication and interpersonal skills.
- Experience of using all Microsoft packages
Why Join Isio
Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability.
We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters.
Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits.
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About Isio
A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services.
Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking.
Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone.
At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.
We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates.
If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us hrrecruitment@ISIO.com.
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