Police Federation of England and Wales
Office Manager
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Office Manager
Application Deadline: 10 August 2026
Department: Branch
Employment Type: Full Time
Location: Merseyside
Reporting To: Branch Secretary
Compensation: £32,000 - £40,000 / year
Description
To ensure the smooth and efficient running of the Merseyside Branch Office with a strong focus on providing excellent customer service for Police Federation members and representatives. The Office Manager will be responsible for all administration, financial, communication and staff matters within the Merseyside Police Federation Branch.
Key Responsibilities
- To support the Secretary and Chair in ensuring that sufficient administrative support is in place to achieve the strategic aims of the branch.
- Key holder responsibilities, including management of staff to ensure provisions are in place for the opening and closing of the building.
- Responsible for all aspects of staff line management, delegating and overseeing the day-to-day tasks of the branch. To include performance management, appraisals, sickness, holiday, development and reporting where necessary to the Branch Secretary.
- Maintaining all security and fire procedures for the branch, including an audit of health and safety checks.
- Responsible for the procurement of any services and contractors to ensure the ongoing maintenance of the building.
- Responsible for the oversight of the financial management of 4 Trusts.
- Manage all the banking arrangements for the Branch, ensuring all invoicing and payments are correct, timely and appropriately authorised.
- Management of all Federation subscriptions.
- Administer the Group Insurance scheme.
- Produce regular effective and informed Finance reports for the Executive team.
- Manage the Branch budgets ensuring effective and appropriate use of Branch funds and providing regulatory audit trails.
- Manage staff payroll and pension scheme.
- Manage all Branch expenses and invoice administration.
- Manage financial viability of the holiday cottages.
- Management of the Branch investment portfolio.
- Oversight of all contractual arrangements i.e. Annual Conference.
- Responsible for all aspects of office systems and maintenance, requiring significant IT expertise.
- Responsible for the maintenance of the Branch web-site.
- Oversight of communication with members as instructed by the Branch Chair and Secretary.
- Be responsible for the management, compilation and distribution of ‘Making Tax Digital Reports’ and maintaining a relationship with PFEW Head office Finance Department.
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Skills, Knowledge and Expertise
- Must have team management experience, with proven experience in providing direction, development and support.
- Team player, who works well in a busy environment, managing multiple tasks, deadlines and conflicting priorities.
- Possess excellent verbal and written communication skills, with the ability to demonstrate empathy and compassion, and tailor their style to meet needs of different stakeholders.
- Be an advanced user in Excel and comfortable using Microsoft Office packages.
- Have excellent attention to detail and previous experience of working with sets of data, producing reports and maintaining databases.
- Has experience of budget management, able to plan, monitor and report on budgets.
- Previous book-keeping experience.
- Previous experience of statutory accounts, financial performance and external and internal audit process is advantageous but not essential.
- Previous experience of financial software would be an advantage.
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Please note that these duties and responsibilities are not exhaustive and may be changed from time to time in line with the reasonable requirements of the Police Federation and as directed by the Branch Secretary.
Benefits
We offer multiple benefits to our employees including: working flexibly, competitive salary, private healthcare, enhanced pension contribution, enhanced leave, employee assistance program, free onsite parking, 26 days holiday (increasing with length of service), mental health clinics, support for continuous professional development, employee discounts and more….
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