Culinary Collective
Office & Operations Coordinator
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About Culinary Collective
Culinary Collective is a hospitality and catering group built around exceptional food, drink, concepts and experiences. We create, operate and manage distinctive hospitality across restaurants, bars, venues, events and specialist environments - bringing together world-class culinary talent, concept development and operational expertise to build hospitality that people actually remember.
Our concepts span chef-led restaurants and bars, managed locations run on behalf of owners and landlords, large-scale event and venue catering, and specialist hospitality for private aviation, yachts and other environments most people never see.
The Role
We’re looking for a Business Operations & Project Coordinator to bring order to Support Centre and make sure the things that get agreed actually happen. This is not a traditional EA, PA or general admin role. You’ll spend as much time chasing down actions and building simple trackers and processes as you will keeping the office running day to day.
You’ll split your time three ways: keeping our Support Centre office running, acting as right hand to our CEO, James, and COO, Peter, being the connective tissue between Support Centre and our sites, translating decisions one way and reality the other. You’ll need a strong personality: comfortable holding a room, holding a deadline, and holding your ground with people more senior than you.
What You’ll Do
Structure, projects and accountability
- Run cross-functional projects from brief to delivery - chasing owners, tracking milestones, flagging risk before it becomes a problem.
- Build and maintain the systems, trackers and processes that give the leadership team real visibility over what’s happening across the group.
- Own recurring rhythms: leadership meetings, reporting deadlines, board prep.
- Hold people to their commitments - including people senior to you.
- Document financial and administrative procedures and build out the business's admin SOPs, so processes don't live in one person's head and new starters can pick them up without hand-holding.
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Support Centre ↔ Sites
- Act as the day-to-day link between Support Centre and General Managers/site teams - relaying decisions clearly and surfacing what’s really happening on the ground.
- Build enough trust with site teams that they come to you directly, not just up the chain.
- Navigate competing priorities between Support Centre and sites with tact - this role needs diplomacy, not authority, to get things done.
- Coordinate cross-site initiatives and communications from the Support Centre.
Executive support to CEO and COO
- Manage diaries, travel and inboxes when needed for two people with different working styles and competing priorities.
- Prepare for meetings - agendas, papers, follow-ups - and make sure actions don’t die in a notebook.
- Handle sensitive and confidential information with discretion and good judgement.
- Act as a filter and gatekeeper without becoming a bottleneck.
Support Centre operations
- Own the day-to-day running of the Southwark Street office - supplies, deliveries, equipment, meeting rooms, coffee and everything else that keeps people fed and the office functioning.
- Manage relationships with cleaners and other office suppliers.
- Co-own onboarding logistics for new Support Centre hires with the People team - desks, access, kit.
- Help ensure that the office is presentable and ready for visitors, investors and site teams.
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What we’re looking for
- A project manager’s instincts: you build structure, chase actions and don’t let things slip.
- Proven experience as a Business Manager, Office Manager, Senior EA, or Coordinator - ideally supporting more than one senior stakeholder at once.
- Hospitality, restaurant group or multi-site business background strongly preferred - you understand the pace and the personalities involved.
- A strong, resilient personality - comfortable pushing back, following up twice, and holding senior people accountable.
- Genuine diplomacy - able to sit between support centre and site teams and be trusted by both.
- Comfortable with executive support tasks - diaries, travel, inboxes - as part of a broader operational remit, not the whole job.
- Discretion and sound judgement with sensitive information.
- Highly organised, calm under pressure, and comfortable in a fast-moving, founder-led business.
The Details
- Full-time, based at Head Office (49 Southwark Street, London SE1) min 4 days/week, with regular travel to sites across London.
- Reporting to CEO and COO.
- Salary: £48,000–£58,000 depending on experience
- Day one access to benefits platform including staff dining discounts across our concepts, high street discounts and more.
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