gunnercooke
Office Services Executive
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Job and Person Specification
Job Title: Office Services Executive
Location: Manchester City Centre
Salary: Competitive, plus benefits
Reports to: Office Services Manager
About the Company
gunnercooke is a Top 75 law firm recognised for over 90 industry awards. Launched in 2010, the firm has rapidly grown to over 500 lawyers across 15 global offices in the UK, US, Germany and Austria. Our breadth of expertise covers some of the most interesting and important emerging disciplines, from ESG and charity law, to blockchain and competition.
Collaboration is at the forefront of our award-winning culture and is what sets our firm apart from the rest. gunnercooke operates as a fee share model meaning our professionals join as self-employed advisors, free to design and develop the practice they’ve always wanted.
Our purpose is simple; to deliver a positive impact for our clients, provide a better life for our people and to leave a better world than we found. Our charitable arm, the gunnercooke foundation, enables us to directly engage with communities on social issues and to help charitable organisations grow.
gcTrust is the firm’s dedicated support team comprising specialists in finance, IT, marketing, compliance, recruitment, and partner and offices services. Our role is helping partners to set up, run, and scale up their practices, so they can focus on providing quality service to their clients.
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The Role
We are looking for an efficient Office Services Executive to join our busy Office Services Team in Manchester.
The successful candidate will play a critical role in the smooth running of the post, other administrative tasks and front of house functions to help our partners run their practices effectively.
The role requires excellent client service and administration skills. Previous experience in the legal sector is desirable but not essential.
The ideal candidate will be resilient, commercially driven, and champion our culture and values being Compassionomics, Laser-like Focus, Humour, and being Boundaryless.
Responsibilities
- Dealing with incoming, outgoing post, partner requests, couriers, printing, hot desk bookings, client room bookings, binding, photocopying or scanning plus any other adhoc admin where necessary to support the Office Services Team and its partners.
- Supporting and managing a central inbox for partner requests.
- Assisting with partner requests.
- Organising outsourcing solutions for partners.
- Support front of house, meeting and greeting clients, providing refreshments.
- Ad-hoc administration tasks such as; delivering by hands and court documents, arranging couriers, logging post charges, binding, photocopying, scanning, paginating, filing, ordering of stationery and gifts and supporting the event and recruitment team with administration tasks.
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The Person
Skills and Abilities
- Proven experience working in an administrative role in a busy team environment.
- Excellent listening skills with a proactive, problem-solving approach.
- Client service oriented. Reliable, keeps commitments and pro-active.
- Great attention to detail.
- Good organisational and interpersonal skills and thrives on meeting exacting deadlines and delivering exceptional service to internal clients.
- A calm, professional, welcoming approach with a lively interest in business coupled with strong Microsoft office skills.
- Excellent listening skills with a proactive, problem-solving approach to understanding individuals and issues.
Personal Attributes
- Be able to maintain a positive and cheerful demeanor to building excellent working relationships with a wide variety of partners (300+).
- A calm, professional welcoming approach with the ability to work under pressure.
- Be very people oriented – want to be helpful and sort things out for people.
- Highly client service oriented. Reliable, keeps commitments, pro-active.
- Be a good team player demonstrating loyalty and commitment to the firm and your team.
For more information about gunnercooke please visit www.gunnercooke.com
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