Littlefish Group
Office Services & Facilities Lead
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Come and join the Littlefish Group team!
Work location: Nottingham (NG1)
Office set up: Office based, working hours 8.30am – 5pm
Salary: Up to: £35,000
Here at Littlefish Group, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box.
Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow.
So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you.
The role and what you’ll be getting up to on a day to day basis:
We're looking for an experienced Office Services & Facilities Lead to take ownership of our facilities operations across the Littlefish Group while leading our front of house teams to deliver an exceptional workplace experience.
Based at our Nottingham HQ, you'll be the go-to person for everything from facilities compliance and building improvements to workplace standards, visitor experience and operational excellence.
This is a hands-on leadership role. You'll lead by example, working closely with colleagues, suppliers and stakeholders to ensure our offices are safe, welcoming and running efficiently, whilst providing guidance and support to front-of-house teams across the Group.
If you enjoy combining operational responsibility with people leadership and take pride in creating environments where people can do their best work, we'd love to hear from you.
You will:
- Lead our front-of-house team across the Group, setting high standards for service delivery and customer experience.
- Take ownership of facilities operations across all Littlefish locations.
- Ensure compliance with Health & Safety, fire safety and workplace regulations.
- Manage facilities suppliers, contractors and service providers.
- Oversee building maintenance, compliance schedules and certification requirements.
- Lead office improvement projects from planning through to completion.
- Act as a key point of contact for facilities audits, security and access control.
- Manage facilities budgets and support continuous improvement initiatives.
- Support the smooth running of day-to-day office operations.
- Provide deputy support to the Executive Assistant & Facilities Manager when required.
- Travel occasionally between Littlefish locations.
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What you bring:
- Previous experience leading or managing facilities, workplace services, office operations or front-of-house teams.
- Strong knowledge of Health & Safety, workplace compliance and facilities best practices.
- Experience managing suppliers, contracts, budgets and building-related services.
- Confident stakeholder management skills with the ability to influence and build relationships at all levels.
- A proactive approach with the ability to identify and resolve issues before they become problems.
- Excellent organisational skills and attention to detail.
- The ability to balance strategic priorities with day-to-day operational delivery.
- Strong communication skills and a customer-focused mindset.
- Confidence using Microsoft Office and business systems.
- The ability to lead by example, support your team and drive high standards across multiple locations.
What can we offer you?
- Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare
- Referral bonus scheme of £1000 when you successfully refer a friend.
- Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals.
- Casual dress policy
- Company Pension Scheme
- Company social events
- 25 days annual leave plus public / bank holidays
- Purchase of annual leave scheme
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Life at Littlefish:
Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.
- I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.
- I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.
- I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!
- I am Cyber Conscious – I am vigilant, responsible, and proactive in protecting our people, customers and organisation from Cyber threats.
So, if you feel like you can make a tangible difference, apply today, and join us on this journey.
Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.
We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.
Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a ‘prefer not to say ‘option).
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