Portsmouth Hospitals University NHS Trust
Office Supervisor
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Office Supervisor
Job Title: NHS Band 3 Administrative Supervisor
Company Description
At Portsmouth Hospitals University NHS Trust, we are dedicated to providing expert, compassionate care for our local communities. Recognised as third in the country for research, our organisation embeds education and training across all levels. Our primary site, Queen Alexandra Hospital, is one of the largest hospitals on the south coast, employing over 8,700 staff.
We serve a diverse population and welcome people from all walks of life who share our values and commitment to delivering the best possible care for our patients, colleagues, and community.
Job Description
Salaried Details
- Position: NHS Band 3 Administrative Supervisor
- Salary: £25,760 – £27,476 per annum
- Hours/Week: 15
- Contract: Permanent
- Location: Primarily based in the admin office at Queen Alexandra Hospital
Role Overview
We are seeking a proactive and organised Administrative Supervisor (Band 3) to join our supportive admin team.
The successful candidate will:
- Supervise a team of nine administrative staff
- Ensure smooth, efficient service delivery
- Work closely with the Admin Manager, providing support and deputising in annual leave coverage or their absence
- Deliver essential administrative support to two critical services:
- Anticoagulant Nurse Specialists
- Antenatal and Neonatal Screening Service
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This role is pivotal in maintaining these services’ effectiveness and ensuring high standards of patient care.
Working Pattern
- Core working hours: 09:00 – 17:00 on Tuesdays and Thursdays
- Flexibility: Will be considered in line with service needs to ensure optimal coverage
This position requires dedication to a structured but adaptable schedule within the NHS framework, ideal for someone self-motivated and committed to quality patient outcomes.
Key Responsibilities
- Provide high-quality support to clinical and administrative teams
- Assist in patient care delivery, aligned with Trust policies
- Maintain accurate and timely records
- Communicate effectively with:
- Patients and relatives
- Team members and colleagues
- Ensure the team maintains a safe and efficient working environment
- Undertake task delegation appropriate to the role
Qualifications & Requirements
- Educational standard: Good GCSEs (or equivalent)
- Previous experience beneficial but not strictly required:
- Healthcare or customer service background (preferred)
- Soft skills:
- Strong communication & interpersonal abilities
- Teamwork mindset
- Organised and reliable approach
- Basic IT skills (to facilitate efficient reporting and organisational tasks)
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The ideal candidate is self-driven, collegial, and eager to contribute to a positive working environment.
Additional Information
Diversity & Inclusion
We embrace a diverse range of backgrounds and actively welcome contributions from individuals representing:
- Different nationalities, ethnicities, and cultures
- Varying sex, gender identities, and expressions
- A broad spectrum of ages, languages, linguistic abilities, and religious beliefs
- Individuals with disabilities, neurodivergencies, or protected characteristics
Our commitment to fostering a supportive, inclusive culture is outlined in our People and Organisational Development (OD) Strategy 2026
Contact Person
Interested candidates should reach out to:
- Dr Laura Wainwright: [email protected]
- Karen Yates: [email protected]
Any queries regarding the role should also refer to our Job Description Document, which outlines further detail.
Administrative Context
- Weekly Hours: 15
- Staff Group: Administrative & Clerical
- Contract: Permanent
- Primary Role Area: Admin & Corporate
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