Oliver Wyman Group
Oliver Wyman - Talent Manager - London
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Oliver Wyman - Talent Manager - London
Talent Manager (TM) – Europe ACG Talent Management
Oliver Wyman (Marsh, NYSE: MRSH)
Oliver Wyman, a Marsh business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach to help organizations navigate transformative challenges.
Role Purpose
The Talent Manager (TM) supports the Europe ACG Talent Management Team in delivering high-quality staffing, consultant development, performance management, and related people processes across one or more Practices—or large sub-teams.
Depending on business needs, this role may:
- Support a defined Practice directly
- Work closely alongside a Talent Manager (TM) Lead in larger, more complex Practices
Working alongside fellow Talent Managers, Practice stakeholders, consultants, and cross-functional teams, the TM acts as a trusted Talent Management partner, balancing business demands with consultant growth expectations to deliver strong staffing and talent outcomes through sound judgment, collaboration, and proactive execution.
Why Join Us?
- Impact & Mission: Support the deployment and development of consulting talent across Practices—driving client delivery excellence and consultant growth.
- Team & Exposure: Collaborate with consultants, project leaders, Partners, and internal Functions (Recruiting, Human Capital, Learning & Development, Finance).
- Variety & Development: Build expertise in:
- Staffing & resource management
- Performance & talent development
- Data-driven reporting (utility models, OW Balance, etc.)
- TM operations in a fast-paced consulting environment.
Reports to: Head of ACG Talent Management, Europe (No direct people management responsibility)
Day-to-day collaborators: Talent Managers, Practice leadership, consultants, Partners, and colleagues in:
- Recruiting
- Human Capital
- Learning & Development
- Finance
Key Contributions to Team Success
✅ Project Staffing Support
- Balance client delivery needs, consultant capabilities, development goals, and availability.
- Provide early identification of capacity, performance, or engagement issues for TM Lead and stakeholders.
✅ One Team Collaboration
- Strengthen cross-functional partnerships through transparency, shared insights, and joint problem-solving.
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✅ TM Process Excellence
- Maintain reliable TA data, prepare materials for staffing/talent meetings, and contribute to process improvements.
Day-to-Day Responsibilities
🔹 Talent & Practice Support
- Develop a comprehensive view of consultants, project pipeline, and business priorities.
- Ensure trusted relationships, timely follow-ups, and visibility into emerging talent themes.
🔹 Staffing & Capacity Management
- Collaborate with the TM Team, Partners, and project leaders to match staffing requirements with consultant capabilities.
- Achieve:
- Effective staffing outcomes
- Healthy utilization goals
- Minimal escalations
- Accurate availability tracking
🔹 Development & Performance Management
- Assess consultant skills, growth goals, and development needs.
- Support:
- Follow-ups on feedback discussions
- Career Review preparations
- Performance-related conversations
- Early identification of well-being or performance concerns with appropriate escalation.
🔹 Data & Reporting
- Analyze Utilization, Staffing, Availability, and OW Balance reports.
- Share actionable insights with TM Team and stakeholders.
- Ensure accuracy, clarity, and joint problem-solving with peers/ functions.
🔹 Operations & Initiatives
- Maintain real-time data integrity (systems like Certinia).
- Prepare materials for staffing/talent meetings.
- Proactively support TM agenda with high attention to detail.
Skills & Experience
Typical Profile:
- 3–5 years experience in Talent Management, Staffing, HR, Recruiting, Consulting Operations, or fast-paced client services (Consulting experience is a plus).
- Proven ability to build credibility across:
- Consultants
- Project Leaders
- Partners
- Cross-functional colleagues (HR, Finance, IT, etc.)
- Self-driven, resilient, and proactive with:
- Strong leadership ownership
- Attention to detail
- Flexibility to reprioritize
Technical Proficiencies:
- Data literacy (Excel, HR/TA systems like Certinia)
- AI & automation tools to simplify processes, improve reporting
- PowerPoint for high-quality materials
Collaborative Mindset:
- Thrives in One Team cultures.
- Shares insights openly.
- Partners effectively across functions/geographies.
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What Makes You Stand Out?
📌 Experience in:
- Management consulting, project-based professional services, or dynamic environments.
- Staffing/Utilization or resource planning systems (e.g., Certinia).
- AI-driven processes to optimize TA workflows.
🧠 Team Player Traits:
- Genuine passion for consultant growth and career success.
- Problem-solving mindset with hands-on execution.
- Diverse worldview reflecting Oliver Wyman’s meritocratic culture.
What We Offer
✔ Competitive compensation with flexible benefits tailored to your needs. ✔ Professional growth opportunities in a global, stable environment. ✔ Mentorship & training programs. ✔ Diverse teams, inclusive culture (ERGs, CSR initiatives). ✔ Hybrid work model:
- Minimum 3 days in-office per week.
- Team anchor days for collaboration. ✔ Tech-enabled work: Digital tools, remote collaboration solutions.
Oliver Wyman’s Culture & Values
“We lead with heart” by: ⚡ Embracing challenge with curiosity. ⚡ Seeking diverse perspectives for breakthrough solutions. ⚡ Balancing drive with sustainability—workloads are:
- Output-focused
- Work-life balanced
- Flexible to career breaks (personal/family).
We value: 🔸 Individuals who take initiative, are entrepreneurially curious. 🔸 A meritocracy where diversity, career journeys, and voices are actively amplified. 🔸 Well-rounded talent who achieve excellence while respecting personal boundaries.
Marsh Commitments
A globally recognized leader in risk, insurance, and management consulting, Marsh/Marsh (NYSE: MRSH) is pledged to: 🌍 Diversity & Inclusion: Embedding flexibility, equity, and reasonable accommodations for talent with disabilities. 🤝 Hybrid Work Policy: Designing jobs with:
- 3+ in-office days/week
- Anchor days for team alignment. 📈 Expanding workforce equity through education/learning opportunities—whether virtual.
Our Difference: We shape tomorrows. Do you have the shared aspiration, toolkit, and courage?
Apply in English via CV submission. Let’s create extraordinary together.
Marsh and its affiliates are an EOE employer for diversity-seeking candidates: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.
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