Vantage Data Centers
OMC Security Operations Specialist
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OMC Security Operations Specialist
Operations Management Centre Specialist (OMCS) – EMEA Data Centres
About Vantage Data Centers
Vantage Data Centers powers, cools, protects, and connects the technology of the world’s well-known hyperscalers, cloud providers, and large enterprises. Developing and operating across North America, EMEA, and Asia Pacific, Vantage has revolutionised data centre design to deliver relentless reliability, unparalleled efficiency, and sustainable scalability in flexible environments that adapt to market demand.
About the Role
The Physical Security Department for Vantage Data Centers EMEA is a hands-on team responsible for:
- Full-spectrum management—system specifications, site & system design, procurement, installation, configuration, & maintenance of network/servers & live-site physical security hardware
- Collaboration with vendors to identify emerging technology, ensuring cost-sensitive yet high-performance security solutions
- Participation in designing new data centre security infrastructure, balancing human security, technology, and performance
- This role is ideal for those who enjoy building, deploying, and optimizing security frameworks in dynamic environments
Position Overview
The Operations Management Centre Specialist (OMCS) will be embedded in the EMEA Operations Management Centre (OMC). As our first-line escalation resource, this role bridges the OMC with EMEA Data Centre sites to:
- Provide on-going operational guidance to on-site security teams
- Ensure consistent adherence to security protocols, incident response, and business continuity standards
Enables seamless coordination between: ➔ OMC ➔ Site-Level Security Operations Centres (SOC) ➔ Vantage Site Security Managers
The OMCS will serve as a steadfast escalation point, resolving critical incidents, and maintaining operational resilience 24/7.
Essential Job Functions
On-Site Security Team Support
- Support efficient execution of customer service-level agreements (SLAs)
- Primary point of contact for EMEA sites, offering targeted guidance
- Address site-specific challenges—access control, incident resolution, and policy alignment
- Champion consistent application of global security protocols
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Incident Coordination and Escalation
- Limit impact by assisting during critical incidents, providing real-time decision-making
- Ensure timely reporting for incidents, including follow-up post-incident reviews & recommendations
- Oversee P1/P2 elevateation priority systems, keeping sites aligned
- Serve as OMC emergency response hub, coordinating and escalating to stakeholders
Business Continuity and Risk Support
- Partner with sites to develop and maintain continuous improvement plans (BCPs/ERPs)
- Collaborate on procedure refinements for evacuations, infrastructure failures, and lone-worker safeguards
- Establish and execute regional threat intelligence frameworks, leveraging third-party reports
- Identify trends in incidents and propose site adjustments
Cross-Functional Collaboration
- Serve as strategic liaison between geographies, sites, ops teams, and senior management
- Provide security performance tracking for internal/external reporting
- Align site actions with organizational goals through cross-functional workshops
Key Skills and Competencies
- Democratic leadership—ability to provide operational coaching while maintaining consensus under pressure
- Deep knowledge of physical security principles, business continuity, and incident response frameworks
- Proven critical incident management expertise with a focus on event escalation
- Strong skillset in risk assessment, procedure audits, and pro-active threat analysis
- Exceptional communication & interpersonal skills, excelling with diverse stakeholders
- Grace under pressure—comfortable thriving in emergency, multi-stakeholder scenarios
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Qualifications & Experience
- 2+ years in a physical security, critical infrastructure, or data centre field, preferably supervisory/support roles
- Familiarity with:
- Access-control systems
- Surveillance platforms
- Incident-management tools (e.g., Genetec)
- Demonstrated ability to escalate, troubleshoot, and implement solutions dynamically
- Regional security sensitivity a significant plus
Note: Experience requirements are a guide—if your aligned values and performance mindset align, Vantage welcomes applications.
Working Conditions
Shift-based role covering: ✔ 24/7 coverage, including weekend, night shifts, and statutory holidays ✔ May include on-call obligations + schedule flexibility to handle emergent needs ✔ Primarily office-based in an OMC environment
Why Vantage?
Our People Promise Between Us
✱ "No Ego, No Arrogance"—we prioritise humility, respect & mutual support progressing together ✱ Collaborative culture that fosters joy and play in a high-performing work environment ✱ Attractive total compensation exceeding market averages
✱ Comprehensive benefits & well-being with world-class health coverage, retirement support, generously paid leave
✱ Career growth—venues to excel, upskill, and develop through challenging but supportive mentorship
Your work isn’t just a contribution here—it’s a impact that rotates your pride in both the company and community.
Equal Opportunity Notice
Vantage Data Centers [creates] an equal opportunity environment, encouraging diversity and inclusion at all career levels.
No Recruiting Fees Paid
Direct applications only—Vantage does not accept unsolicited resumes or candidates submitted by recruiters without prior written agreement.
Do not meet every checkbox? Apply anyway—we value mission fit above experience.
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