Smartedge Solutions
On Premise Identity And Access Management Support Engineer
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Company Description
Smartedge Solutions is a globally recognized technology firm established in 2005, headquartered in London with 15 offices worldwide. The company provides a full range of IT services and Professional Recruitment Services (PRS) across Europe, serving clients in diverse sectors. With a strong reputation in the IT and engineering domains and an authenticated database of over 100,000 consultants, Smartedge delivers responsive and tailored solutions. The organization focuses on transforming client performance and helping businesses gain a competitive edge through its “SMART” solutions, supported by an extensive consultant network.
Role Description
The On Premise Identity and Access Management Support Engineer is a full-time hybrid role based in Inverness, with flexibility for some work from home. This role is responsible for supporting and maintaining on-premise identity and access management platforms, including user provisioning, role-based access control, and integration with directory services. The engineer will monitor access-related incidents, troubleshoot authentication and authorization issues, implement approved changes, and ensure security policies are consistently applied.
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Daily tasks include:
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- Collaborating with security and infrastructure teams
- Documenting configurations and procedures
- Performing routine system health checks
- Assisting with audits and compliance reporting
The role also involves participating in upgrades, patching activities, and continuous improvement initiatives to enhance reliability and security.
Qualifications
- Strong experience with on-premise Identity and Access Management (IAM) solutions (e.g., Active Directory, LDAP, on-prem SSO, role-based access control).
- Solid knowledge of networking and infrastructure fundamentals (e.g., Windows/Linux servers, DNS, firewalls, VPNs) relevant to identity and access services.
- Proficiency in troubleshooting, incident management, and root cause analysis for authentication and authorization issues.
- Experience with security best practices, compliance standards, and audit support for access control and user lifecycle management.
- Ability to create and maintain clear technical documentation, runbooks, and standard operating procedures.
- Strong communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
- Relevant certifications (e.g., Microsoft, CompTIA Security+, CISSP, or IAM-focused certifications) are beneficial.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent professional experience.
- Demonstrated ability to work in a hybrid environment, manage priorities, and deliver high-quality support in a fast-paced setting.
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