Monarch Interventions
On Shift Deputy Manager
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Company Description
Monarch Interventions provides a comprehensive range of care and support services for children and young people through Ofsted-registered children’s homes and supported accommodation. The organisation offers a clear pathway of support that adapts as young people grow in independence and develop their life skills. As a family-run provider, Monarch Interventions is committed to supporting young people who have experienced adversity or have complex needs, placing safety, stability, and genuine care at the center of every service. The team works collaboratively to help young people overcome challenges, build confidence, and move forward with hope and opportunity. Monarch Interventions is dedicated to unlocking each young person’s potential and promoting positive outcomes.
Role Description
The On Shift Deputy Manager is a full, on-site role based in Stoke-On-Trent. This role supports the day-to-day running of the service, ensuring the delivery of safe, high-quality care and support to children and young people. Responsibilities include:
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- Leading and supervising staff on shift
- Coordinating daily activities and routines
- Promoting a nurturing, structured environment
- Assisting with care planning, risk assessments, record-keeping, and incident management
- Ensuring compliance with relevant regulations and organisational policies
- Working collaboratively with young people, colleagues, and external professionals to promote positive engagement, independence, and wellbeing
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Qualifications
- Experience in residential care for children and young people, with a strong understanding of safeguarding and risk management.
- Skills in team leadership, staff supervision, and shift coordination, including the ability to delegate tasks and support colleagues effectively.
- Strong communication and interpersonal skills, with the ability to build trusting, professional relationships with young people, families, and external partners.
- Competence in record-keeping, report writing, and basic IT use to maintain accurate documentation and comply with regulatory standards.
- Ability to remain calm under pressure, use sound judgment, and respond to challenging behavior in a trauma-informed and respectful manner.
- Relevant qualification in social care, youth work, or a related field (e.g., Level 3 or above in Children and Young People, Health and Social Care) or willingness to work towards such qualifications.
- Knowledge of Ofsted requirements, care standards, and person-centered practice that promotes independence and positive outcomes.
- Flexibility to work a range of shifts, including evenings and weekends, and commitment to ongoing learning and professional development.
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