Betsi Cadwaladr University Health Board
Oncology Medical Secretary - INTERNAL
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Oncology Medical Secretary - INTERNAL
Job Overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD
The Oncology team in Bangor is looking to recruit an enthusiastic, motivated individual to join our team of Medical Secretaries. The post holder will provide a comprehensive and efficient secretarial support service to the team based in Ysbyty Gwynedd.
By the nature of the duties, the post holder will be naturally empathic, required to maintain confidentiality, and will engage with staff, patients, carers, relatives, and other visitors to the Department through in-person interactions, email, and written communication. Courtesy and discretion are essential to promote a positive daily environment.
The ideal candidate will possess at least typing qualification or equivalent experience, as well as strong knowledge of IT packages (Western Integrated Care (WIC)/WPAS/iFit/WCP/EPRO, 있음), and meaningful medical terminology experience. Core responsibilities include supporting the team in typing clinical letters, distributing and sorting mail, and maintaining detailed patient files, including excellent written/verbal communication with GPs, Consultants, Nurses, and other hospital departments.
The successful candidate will also coordinate appointment scheduling, manage meetings, and provide training event bookings. During the absence of Senior Medical Secretaries, the post holder will cover their duties, including additional duties as needed or delegated by senior colleagues.
Main Duties
The post holder's core responsibilities will include:
- Collecting and collating information as directed by the Senior Medical Secretary or Administrator.
- Acting with initiation and self-inspection to prioritise workloads, meet contractual agreements, and reflect on personal performance, supporting improvements.
- Adhering to operational standards and advising colleagues while making informed decisions.
- Chasing outstanding patient information and forms, providing updates to staff, and assisting patients/relatives regarding admissions and appointments.
- Transmitting information securely via electronic communication, ensuring accuracy while working autonomously per each speciality.
- Maintaining all patient administration systems with Data Quality Assurance (DQA) compliance.
- Evidence of Welsh language skills is desirable; bilingual candidates (Welsh/English) are equally encouraged to apply.
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Working within our organisation
If you thrive in career challenges, love helping individuals, or seek a professional fresh start — Betsi Cadwaladr University Health Board (BCUHB) offers the diverse opportunities you need. BCUHB is the largest health organisation in Wales, providing primary, community, elective, and mental health care, caring for inhabitants of North Wales. Join our team, supported with our core values and training framework.
Our organisation commits to diverse and equitable hiring practices, producing a safe and accessible workplace under our "Disability confident Employer" (DCE) scheme principles.
For updates, check your e-mail (registered during the application process). Successfully shortlisted candidates will receive all support documents via their registered email.
Application notes:
- Submissions in Welsh are welcome.
- No disadvantage is applied to behalf of Welsh-speaking applicants.
Detailed Job Description & Responsibilities
For the full Job Description & Person Specification, please download. Primary key Nurse Resources & Apply Here: [link].
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Person Specification
Qualifications (Essential)
- NVQ Business Administration (Level 3) or equivalent experience
- RSA/OCR Complete Level 2 qualification (SelfCertification*
- IT proficiency index (CLAIT ECDL equivalent)
The Swiss Competition Commission’s multiyear traditional qualification can be assigned to Microsoft Word proficiency.
- Children Act were diluted Release
Desirable
- AMSPAR or similar codified shorthand focus (City & Guilds Level 3)
- NVQ Customer Service (L3)
Experience (Essential)
- Demonstrated practical working knowledge of different administrative processes
- Office administration experience from a fast-paced workplace
Desirable
- NHS experience
Skills & Proficiencies (Essential)
- Professional and persuasive written/verbal communication skills across all staff tiers.
- Full flair proficiency in all MS Office applications (Word, Excel, PowerPoint + Access where necessary)
- Planning/organisational adeptness: can prioritise fluently and adapt flexibly to changing requirements.
- Organizational presence: must balance workload targets effectively.
Desirable
- Sound minute-taking skills.
Knowledge
Essential
- Demonstrating evidence of continuous personal professional development.
- Managing/promoting confidentiality within high-sensitivity environments.
Desirable
- Basic familiarity with medical terminology.
Personal Traits (Essential)
- Tries to work collaboratively with coworkers.
- Approachable, friendly exterior, maintains an empathetic air.
- Dependable, proactive administrator—both mindful of wait times, often carer-focused.
- Develops personal practice evolution through reflection and training.
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