One Stop Stores Ltd
One Stop - Store Manager
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One Stop - Store Manager
Store Manager – One Stop
About the Role
We’re seeking a Store Manager to join our team at One Stop, a subsidiary of Tesco. As a Store Manager, you’ll thrive in a fast-paced retail environment where variety is the name of the game.
Your role will involve ensuring efficiency, profitability, and exceptional customer service—always prioritising the customer while fostering a positive, safe shopping and working environment for your team.
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This role is critical in shaping the success of your store.
Key Responsibilities
People Leadership & Team Culture
- Lead and manage a team of Shift Leaders and colleagues, ensuring effective one-on-one attention both on and off shifts.
- Foster a personal connection with every colleague, understanding their concerns and feelings through proactive communication.
- Develop a colleague-focused culture where employee experience is central to daily operations, actively listening and enabling growth.
- Act as a self-serve role model, leveraging tools and processes to resolve queries and encourage the same approach in your team.
- Ia committed to getting foundational activities right the first time:
- Train all colleagues effectively.
- Ensure a warm welcome to One Stop.
- Maintain compliance across all payroll, health & safety, and employment policies.
- Equip colleagues with the tools and support they need to succeed.
- Continuously assess team skill continuity to remain future-ready.
- Oversee absence management and performance-related solutions, addressing problems promptly.
- Regularly recognise and celebrate team contributions, fostering motivation and morale.
Talent Acquisition & Development
- Balance internal talent development with external recruiting efforts to build a diverse, inclusive, and capable team.
- Understand labour needs to shape staffing decisions, ensuring talent pipelines reflect the community demographics.
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Operational Excellence & Service
- Monitor and improve KPIs performance across the store to drive growth and profitability.
- Share insights with local Store Managers to stimulate best practice and strategic advancements.
- Daily coaching of colleagues to ensure high retail standards and exceptional customer interactions.
- Monitor local competitor activity to identify threats/opportunities, then translate insights into actionable strategies.
Health, Safety & Compliance
- Lead a robust health and safety culture, striving to eliminate preventable incidents, accidents, and audit failures.
- Assume responsibility for the daily safety of both customers and colleagues.
Product & Service Responsibilities
- Oversee all service operations in the store, including:
- Post Office Local
- EvRi (payment services)
- Vending machines
- Implement business changes smoothly to adapt to dynamic market needs.
- Operate within labour budget constraints while ensuring compliance and secure operations.
Sales & Compliance Oversight
- Act as the store’s Designated Premises Supervisor (DPS) and hold responsibility for alcohol sales.
Post Office Management (if applicable)
- Manage the Post Office Local branch in-store.
- Note: A background check (Post Office Financial + criminal) is required for this subset of roles.
Requirements
- Ability to lead, inspire, and support a team effectively.
- Commercial acumen with an emphasis on profitability and operational efficiency.
- Strong coaching, mentorship, and problem-solving skills.
- Commitment to health, safety, and compliance policies.
- Self-motivated with a proactive approach to improvement.
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Benefits
Flexible Working
At One Stop, we believe life’s unique challenges should never hinder your potential. Enjoy flexible working discussions throughout the application process, ensuring the best fit for you and your role as it evolves (e.g., through career adjustments or personal changes).
One Stop Benefits (Beyond Commerce)
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Tesco Family Perks (Shared, but not identical, pricing/cultural benefits)
- Meaningful contributions to local communities with dedicated funding for charities and food relief programmes (e.g., 10.4 million+ raised for good causes).
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Colleague Care & Support
- Robust options ranging from wellbeing initiatives to family diversity networks.
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Learning & Growth Opportunities
- Training in leadership skills and career development.
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Disability & Inclusion Commitment
- A Disability Confident Leader organisation that champions reasonable adjustments throughout recruitment and employment.
Inclusive Values
At One Stop, we celebrate diversity—everyone’s background enriches our team. Our six colleague networks ensure an inclusive environment by addressing:
- Armed Forces
- Disability
- LGBTQ+
- Families & Carers
- Race & Ethnicity
- Women
Supporting meaningful connections and advocacy for equal opportunities in the workforce.
Vacancy Terms
One Stop reserves the right to withdraw this vacancy before the closing date if an outstanding application is submitted early. Apply early to avoid missing out.
*(Benefits Note: While sharing Tesco Group values, specific benefits may vary; in some cases, One Stop operates independently.)
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