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Online Assistant
Picking & Packing Team – Sainsbury’s Roles
What you’ll be doing:
- Picking and selecting the best quality online products on the shop floor for customer delivery
- Providing excellent substitutions when ordered items are out of stock
- Using a handheld device to:
- Plan optimised routes through the store
- Locate required products quickly
- Track completion time for assigned tasks
- Supporting operational teams with:
- Processing customer enquiries
- Loading delivery vans
- Ensuring smooth home delivery workflows
- Delivering exceptional customer service, including:
- Proactively resolving queries
- Offering product recommendations based on deep knowledge of Sainsbury’s products, promotions, and services
- Working flexibly across the store as operational needs require
What makes a great Sainsbury’s Colleague
- Shift preferences: Thrives in early-morning starts (most shifts begin at 4am) within a fast-paced, physically demanding environment
- Possesses strong individual and teamwork skills for busy retail operations
- Customer-focused personality:
- Friendly, approachable with genuine customer service enthusiasm
- Go-getter attitude to solve problems independently and efficiently
- Adaptability & initiative:
- Comfortable working cross-functionally across the store
- Dedicated to meeting high standards while continuously learning new skills
- Physical & technical readiness:
- Capable of lifting containers weighing up to 15KG
- Quickly adopts new digital tools and technology
- Attention to detail:
- Maintains a clean, organised store environment
- Prioritises smooth operations to enhance the shopping experience
Reasons to use Rodeo
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Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Why work with us?
Sainsbury’s recognises hard work and offers compelling benefits including:
✅ Nightshift premium: +£2.45/hr when working between midnight – 5am ✅ Discounts:
- 10% off at Sainsbury’s, Argos, Tu & Habitat after 4 weeks
- 15% off Sainsbury’s purchases every Friday/Saturday ✅ ** Chaplin’s Counters:** Free food + hot drinks for all store colleagues ✅ Holiday benefits: Based on worked hours + paid maternity/paternity leave ✅ Pension: Match of 4–7.5% of contributions ✅ Share schemes: Access to discounted Sainsbury’s shares ✅ Exclusive perks:
- Discounted gym memberships
- Travel vouchers
- Fine dining/special offers ✅ Wellbeing support:
- Free confidential access to an employee assistance programme (covering mental health, financial advice, and more)
Get help with your application
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Note: Requests for application updates should be directed to the store applied to. Full store contact details are available here. "Vacancies fill quickly—apply at your earliest convenience."
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Jessica, London
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