Superdrug
Online Business Trading Manager 6 Month FTC
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🌟 Step Into Something Amazing at Superdrug Head Office! 🌟
📍 Location: East Croydon
🕒 Working Hours: 37.5 hours
🏠 Working Pattern: 3 days in office
💷 Salary: Competitive
📊 Career Band: Band 7
🎉 Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
🎯 Role Purpose
You will report to the Senior Ecom Trading Manager and will be responsible for managing healthcare categories online, landing a compelling strategy through driving sales and improving conversion on Superdrug.com.
📅 Here's The Exciting Bit… A Day Includes
- Monitor sales, identifying improvement opportunities and propose actions to increase sales. Create event plan in-line with company deadlines ensuring that commercial offers are right for online and customers.
- Leverage sales data, customer insights, marketshare and competitor analysis to create a compelling ecommerce strategy.
- Collaborate with buying & supply chain to identify trending and high-demand products.
- Coordinate and work closely with category coordinator on the creation of detailed product content, including descriptions, images, and specifications.
- Working with category coordinator ensure accurate, detailed product content (descriptions, images, specifications) across all platforms.
- Have an understanding of site merchandising aligned with stock movements, product performance, analytics, and trends. Drive initiatives to improve user journeys, increase AOV, and optimise promotional activities.
- Manage the ecom trading calendar and propose/coordinate promotions, pricing strategies, and upselling initiatives to increase sales and average order value (AOV).
- Work with UX team to enhance site usability and navigation to improve user experience and conversion rates.
- Monitor competitor performance and stay informed on industry trends for continuous optimisation.
- Be knowledgeable in all products, ranges, monitoring competitor performance and industry trends to inform strategies.
- Input into the Ecommerce development roadmap at category level so maximise customer experience.
- Work closely with cross-functional teams to deliver seamless end-to-end ecommerce processes.
- Contribute to the annual ecommerce category budget sessions and land new initiatives to grow sales.
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- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
- 2 staff discount codes for yourself and a family member or friend
- 30% discount on Superdrug Own Brand Products both in store and online
- Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
- Company pension matching and bonus
- We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it
- Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
- We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
- Unrivalled Learning and Development programmes
- Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
Come and be part of something special!
🔒 For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/
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