Marks and Spencer
Online Commercial Assistant Manager (12 Month FTC)
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Online Commercial Assistant Manager – 12-Month Fixed-Term Contract
At M&S, we’re transforming our online business through data-led decisions and sharper commercial performance. As an Online Commercial Assistant Manager, you’ll play a key role in turning complex data into clear, actionable insight that drives trading decisions and unlocks growth.
This is a highly collaborative role within Online Performance & Planning, where you’ll work across Trading, Finance, Planning, and Inventory teams. Your focus will be on ensuring performance is understood, risks are identified early, and opportunities are maximised.
What You’ll Do
Your key accountabilities will include:
- Translating data into meaningful commercial insight, helping teams understand performance, risks, and opportunities, and determining where to focus next
- Creating and shaping insight packs, trading updates, and materials for leadership forums, ensuring outputs are accurate and can influence decisions at pace
- Working closely with Planning teams to identify discrepancies in forecasts and highlight risks and opportunities
- Comparing Online forecasts with category and financial plans, ensuring alignment across assumptions and timelines
- Analysing stock levels, stock cover, and availability to optimise performance and reduce excess stock
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Who You Are
Your skills and experience will include:
- Experience in a commercial, trading, or online retail environment
- Strong analytical skills, with the ability to interpret data and generate clear insights
- Confident communicator, able to present information clearly and credibly
- Experience working with performance metrics such as sales, margins, stock, and fulfilment (preferred)
- Familiarity with planning tools or systems (e.g., MFP, assortment planning) — a plus
What’s in It for You?
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Working at M&S means being part of a business where data and digital are at the core of decision-making. Here’s what you’ll get:
- 20% colleague discount across all M&S products
- Competitive holiday allowance, with the option to buy more days
- Discretionary bonus schemes
- Pension and life assurance support
- Tailored development and progression opportunities
- Wellbeing support and virtual GP access
- One paid volunteering day per year
Everyone’s Welcome
We’re committed to building diverse and inclusive teams where everyone can thrive. We value different perspectives and believe they help us make better decisions for both our customers and colleagues.
If you need any support or adjustments during the recruitment process, please let us know.
Ways of Working
Our teams operate in a hybrid model, blending in-office collaboration and remote flexibility to support both connection and productivity.
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