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Online Merchandiser
Want to join one of the UK’s fastest growing companies?
We are One Retail Group, a multi-national online retailer, brand owner, and marketplace specialist recognised as one of the fastest-growing companies in the UK. Our story is humble, growing from a single product launched in 2013, we now own nine brands in the home appliance, lifestyle and personal care categories. Our future is exciting as we strive to launch onto new platforms and expand our operations even further across the globe. One Retail Group dispatches thousands of orders per day across the globe via our own e-commerce websites and online marketplaces such as Amazon.
When you come in to work…
As Online Merchandiser, you will take full ownership of our product listings, website experience, and marketplace listings. This role is critical in ensuring our online platforms are optimised for traffic, engagement, and conversion. You will also manage an Ecommerce Associate, who will support across product listings, website updates, marketplace activity, campaign execution and reporting, helping to ensure all ecommerce initiatives are delivered efficiently and to a high standard. If you’re passionate about eCommerce, data-driven decision-making, and delivering an exceptional shopping experience, this is the opportunity for you!
Key Responsibilities
Product listing management
Optimise product listings, including titles, descriptions, and imagery, to maximise visibility, conversion rates, and sales performance. Conduct thorough keyword research to enhance SEO and increase rankings and traffic. Carry out competitor analysis to identify gaps and implement improvements in product presentation. Oversee the launch of new products across our websites and marketplaces. Track and report on changes to key KPIs such as ranking, CTR and CR. Monitor market trends, identifying opportunities to optimise listings, boost traffic, and improve conversion rates.
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Campaign Management:
Collaborate with the marketing and design teams to create compelling assets, including banners, product imagery and promotional graphics. Coordinate cross-platform promotions, ensuring consistent messaging and execution across all digital touchpoints. Run promotional offers and sale events, managing setup, testing and deployment. Test and refine campaign elements, such as layouts, call-to-actions and pricing displays to maximise engagement and sales. Use analytics tools to report on campaign performance, identifying successes and areas for improvement.
User experience improvements:
Lead initiatives to enhance website functionality (such as pre-order, product upsells, bundles), ensuring alignment with business objectives. Implement and manage tools and applications to improve the customer journey ensuring a seamless, user-friendly shopping experience. Conduct A/B testing to refine listings, layouts, and conversion strategies. Utilise analytics platforms such as Google Analytics and Crazy Egg to monitor performance, identify trends, and drive data-led improvements.
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New marketplace launch support:
Create detailed briefs for product listings for new marketplaces, including product descriptions and image requirements. Set up and configure product listings for all new marketplaces. Conduct thorough research into new marketplaces, understanding competitor strategies and best practices. Create and maintain launch timelines and checklists, ensuring a smooth rollout for new product listings.
Our Ideal Candidate Would Be Someone Who Has...
A minimum of 3 years of experience in a similar role Experience in SEO, analytics tools and A/B testing methodologies Strong understanding of user behaviour and customer journey optimisation Excellent communication and collaboration skills A proactive, results-driven mindset with a passion for staying ahead of industry trends Experience managing or supporting the development of a junior team member would be beneficial
You want to work for us because…
We are a fast growing and successful company, that likes to make quick decisions to stay at the forefront of retail. You will be working with a passionate, hard-working and dedicated team allowing you to learn a wealth of business skills from day one. This will provide you with the chance to leave your mark and make a difference to a very exciting company. We’re fun, collaborative and enjoy supporting each other achieve our shared ambitious goals.
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