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Online Team Leader
Online Team Leader Vacancy
Do you have a helpful and friendly style, enjoy meeting new people, and love going above and beyond for customers? Are you a natural leader looking to take the next step in your career?
We’re searching for Online Team Leaders to lead our in-store Online teams, driving key performance results for our customers.
About the Role
As an Online Team Leader, you’ll be at the heart of our operation, responsible for:
- Creating a team that delivers outstanding, friendly, and helpful service to all customers.
- Fostering an engaging department environment where colleagues actively contribute ideas for improvement.
- Building a supportive and performance-driven culture that recognises and rewards achievements.
- Analysing department data to identify process improvements and risks, streamline operations, and enhance service speed.
- Committing to adhering to all company policies, procedures, and legal obligations.
- Ensuring orders are picked, dispatched, and delivered on time with minimal substitutions.
About Us
We are Morrisons, one of the UK’s largest supermarkets, known for delivering great value and fresh food to over 11 million customers weekly. Our commitment to freshness and quality is unmatched—we prepare more fresh food in-store than any other supermarket!
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We thrive on teamwork and innovation—whether you enjoy food preparation or customer service, we’d love you to join us.
About You
This role is perfect for someone with:
- Natural leadership skills and the ability to build and maintain strong relationships.
- Experience developing and leading teams, with a focus on coaching high performance.
- Strong operational and technical knowledge of Online order fulfilment and logistics.
- Practical organisational expertise, including remote workflow management.
- Uniquely structured time-management skills, adherence to strict deadlines, and a commitment to consistent service delivery.
What We Offer
In return for your hard work, we provide:
✔ Flexible shift patterns to suit your lifestyle. ✔ Six weeks of paid holiday (including bank holidays). ✔ 15% discount on supermarket products from day one. ✔ Bonus 10% discount for a Family/Friend. ✔ Career progression and development opportunities. ✔ Subsidised in-store cafeteria meals (or shop floor benefits). ✔ Competitive pension and life assurance packages. ✔ Healthcare and well-being benefits, including 24/7 Aviva Digital GP. ✔ Morrisons MyPerks—discounts on high street shops, cinemas, gyms, and more. ✔ Optional payroll charity donations. ✔ Family-friendly policies, including:
- 26 weeks maternity/adoption leave
- Neonatal and fertility leave support
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Your Next Steps
Ready to join us? Apply now—it only takes a couple of minutes.
📩 Watch your emails and phone—we’ll be in touch soon!
⚠️ Note: We only recruit candidates aged over the school-leaver threshold. For details, visit [school leavers age policy](insert policy link).
We are committed to fair, inclusive, and accessible recruitment. For questions or to request reasonable adjustments—whether it’s interviews, screenings, or general support—please let us know, and we’ll ensure you receive all the support you need.
At Morrisons, we empower individuals to succeed, ensuring this role is the start of your journey with us!
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