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Onsite Manager
Onsite Manager – Fixed-Term Contract (Permanent Available Eventually)
Location: Kitts Green, Birmingham
Hours: 40 hours per week
Salary: Competitive with comprehensive benefits
About Hayley Dexis
At Hayley Dexis, we’ve built a reputation over the last five decades on stock, service and people—these remain at the heart of everything we do. We are now in an exciting phase of growth, and our 1,300 employees, working the "Hayley Way" with outstanding customer service, are key to our success.
We now have an opportunity for a brilliant Onsite Manager, based at a customer site in Birmingham.
About the Role
As Onsite Manager, you will be responsible for day-to-day operations at a customer site while acting as their primary support. Your responsibilities will include:
- Managing on-site operations and coordinating with the customer’s engineering team.
- Attending management meetings and supporting customer-specific projects.
- Assessing stock levels and providing technical support, including:
- Assisting with part identification.
- Answering query requests.
- Preparing quotes.
- Processing orders via customer CMS/ERP systems and our own systems.
- Monitoring performance metrics (such as OTIF, stock checks, and slow-moving items) to ensure key KPIs are met.
- Optimising assets—managing all on-site assets efficiently.
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What We’re Looking For
Essential:
- Experience within the MRO (Maintenance, Repair & Operations) industry (or related crossover fields).
- Basic but strong computer skills, particularly using Microsoft Office.
- Excellent communication skills—able to liaise at all levels within the organisation.
- A customer-focused mindset with a drive to deliver high levels of service.
- Ability to prioritise workload and work effectively within a team.
- A full driving licence is advantageous.
Ideal (but not essential):
- Past experience in stores management or procurement.
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What We Offer
- 23 days’ annual leave (inclusive of public/bank holidays).
- Life assurance cover (up to x2 salary).
- Invitations to healthcare schemes.
- Company pension scheme.
- Wellness programmes.
- Uniform and PPE provided.
- Training and development via the Hayley Academy.
Recruitment Process
- Initial screening.
- Microsoft Teams interview with our Talent Acquisition Partner.
- Face-to-face or virtual interview (nightshifts are available if preferred).
- Final decision.
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📍 The post will close on Sunday 19 July (possibly earlier if strong applicants are received).
Next Steps
- Every box missed? Don’t hesitate—apply anyway!
- Need reasonable adjustments? Get in touch with the Talent Acquisition Team.
- Questions? Reach out to careers@hayley-group.co.uk.
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