University Hospitals Coventry and Warwickshire (UHCW) NHS Trust
Operational and Performance Manager, Imaging
Coventry
Posted about 23 hours ago
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We are offering an exciting opportunity within Imaging at UHCW for the role of Operational & Performance Manager
This position is crucial for delivering key performance targets, monitoring demand and activity, and capacity planning. You will support the Head of Operations, Imaging and the senior management team in providing a high-quality, patient-centred care service within the available resources.
As the Operational & Performance Manager, you will:
- Develop and maintain performance monitoring systems and manage the Radiology Information System
- Oversee the central admin team, ensuring budget control and appraisals, and implement a performance monitoring framework to track progress and meet KPIs
- Support clinical service development and Business Continuity Plans
- Provide capacity and demand analysis for activity planning
- Monitor specialty activity/recovery plans to meet performance targets
- Collaborate with the senior management team and other key stakeholders (internally and externally) to achieve KPIs, project managing specific initiatives, and leading patient care development
Managing the central admin team involves:
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- Ensuring efficient budget control
- Conducting regular appraisals
- Maintaining an optimal skill mix to ensure organisational efficiency and clinical excellence
- Overseeing day-to-day operations
- Providing guidance and support
- Managing workloads
- Setting performance targets
- Ensuring the team meets its objectives
- Being involved in recruitment, training, and development of team members to enhance their skills and performance
- Effective communication and collaboration with other departments
Ideal Candidate:
- Proven experience in performance management and analysis within a healthcare setting
- Strong leadership and team management skills
- Proficiency in technologies such as Excel (VBA), SQL, SSIS, Power BI, and Power Query
- Ability to analyse and communicate complex information clearly and effectively
- Capacity to work collaboratively with colleagues at all levels to achieve organisational goals
For more information or to arrange an informal visit, please contact:
- David White
- Job title: Head of Operations, Imaging
- Email address: David.White2@uhcw.nhs.uk
- Telephone number: 02476 967101
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Hollie Bateman
- Job title: Senior PA to Imaging’s Senior Management Team
- Email address: Hollie.Bateman@uhcw.nhs.uk
- Telephone number: 024 76 96 7101
University Hospitals Coventry and Warwickshire NHS Trust
- Rated as good by the Care Quality Commission
- One of the largest teaching Trusts in the UK
- Renowned for being at the forefront of research and innovation
- Recognised as a Pathway to Excellence® designated organisation
Commitment to Diversity and Inclusion
- Committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society
- Everyone to feel respected, valued, can achieve their potential, and receive the most appropriate and relevant care
- Equality and human rights principles of fairness, respect, equality, dignity, and autonomy are promoted and part of the organisation's core values
Important Dates
- Proposed interview date: 16th September 2026
- Closing Date: The job advert will close as soon as sufficient applications have been received. Apply as soon as possible if interested.
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Skills
Performance Management
Data Analysis
Capacity Planning
Budget Control
Team Leadership
Project Management
Excel VBA
SQL
SSIS
Power BI
Power Query
Radiology Information System
Stakeholder Management
Business Continuity Planning
Recruitment
Resource Management