Southern Water
Operational Control Trainer
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Closing Date: 2026-07-31
Job Title: Operational Control Trainer (Water)
Location: Durrington, Worthing (Hybrid)
Contract Type: 12-month FTC/Secondment
Hours: 37
Salary: Up to £35k based on skills and experience
About the Role
The Water Operational Trainer is responsible for developing and delivering industry-leading training across the water operational function for Southern Water. This is undertaken by reviewing current training needs or future business solutions and developing comprehensive packages that set Southern Water's employees up for success. The trainer will utilize the Microsoft Office suite to develop and deliver industry-leading training to build competency in a variety of courses and applications. They are expected to maintain the content of these courses and future-proof them with regards to business needs.
What You Will Be Responsible For
- The standard delivery of these programs is a mixture of face-to-face in the Durrington Head Office and virtual learning where applicable.
- Requires a confident individual who can deliver regularly to a variety of new cohorts.
- Has a level of emotional intelligence and understands and can adapt to different learning styles.
- This could be representative of a new starter or someone who has been with the business for many years.
- As part of the induction program, they will be the face of Southern Water and expected to demonstrate the behaviors and values of the business.
- Accurately understand the training and development needs of different teams within Control.
- Able to exchange information and ideas in a concise and logical way.
- Must be able to communicate effectively with people at all levels.
- Demonstrate the ability to adapt and be flexible in approach.
- Ability to adapt and adjust to different learning styles and the demands of the business.
- Able to provide 1:1 performance coaching for learners.
What You’ll Bring to the Role
- Requires understanding of different learning styles and delivery methods.
- Needs to be aware of, and utilize, technology in the delivery of training programs where appropriate.
- Strong IT skills.
- Communication skills using a range of media.
- Risk & Compliance.
- Understand SW industry context.
- Ideally, you would live local to our head office.
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Qualifications
Essential:
- Experience in training needs analysis, training design and development, and training delivery.
Desirable:
- CIPD qualification with training focus or equivalent relevant experience.
About Southern Water
Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future.
We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation.
"Our mission is to protect and enhance life through water—and we need passionate people to help us achieve it. If you’re inspired by our purpose and believe you can contribute, apply today. You don’t need to meet every criterion; what matters most is your drive to make a difference."
If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: [Introduce Yourself (myworkdaysite.com- Introduce Yourself)](myworkdaysite.com- Introduce Yourself)
Our Commitment to Diversity
We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
Additional Information
In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.
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Our Purpose
Our purpose is big. Our impact is huge. And we know that every single one of us has the power, through our actions, to positively change society and the environment for good. It’s why careers with us have real meaning. Because, if you’re driven and ambitious, we can offer you huge opportunities for personal growth, professional development, and constant innovation.
Forever evolving. Forever focused on doing the right thing, we empower and encourage everyone to play to their strengths and to help us shape a fair and positive future for all. We believe in Water for Life. If you do too, Dive Right In.
Our Customers
Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve.
Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.
Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role?
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