East Suffolk and North Essex NHS Foundation Trust
Operational Coordinator - Women's Services
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Operational Coordinator - Women's Services
Role Overview
Are you an organised, proactive problem-solver who thrives in a fast-paced healthcare environment? Do you want a role where your work genuinely makes a difference to women every single day?
We’re looking for an Operational Coordinator to join our Gynaecology and Maternity Services at Colchester Hospital. This is a fantastic opportunity to play a key operational role within a supportive, multidisciplinary service at the heart of patient care.
As an Operational Coordinator, you’ll be central to the smooth and safe running of our Gynaecology and Maternity services. Working closely with clinical teams, managers, and support services, you’ll help coordinate day-to-day operations, manage patient flow, and respond effectively to the changing demands of a busy service.
You’ll be a calm, confident presence who can prioritise, communicate clearly, and keep services running efficiently — even when things get busy.
Key Responsibilities
- Coordinating daily operational activity across Gynaecology and Maternity services including managing a large team of administrators.
- Supporting patient flow, capacity management, and escalation processes.
- Liaising with midwives, clinicians, ward teams, and corporate services.
- Monitoring staffing levels and supporting safe workforce deployment.
- Using data and systems to support effective decision-making.
- Contributing to service improvement and quality initiatives.
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What We’re Looking For
- Experience in an operational, administrative, or coordination role (NHS or healthcare experience desirable).
- Strong organisational and time-management skills.
- Excellent communication and interpersonal skills.
- Ability to remain calm under pressure and adapt to change.
- Confidence working with data, systems, and multiple stakeholders.
- A genuine commitment to delivering high-quality patient care.
About Us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
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Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Contact
For further details / informal visits contact:
- Name: Rebecca Simpson
- Job title: Service manager
- Email address: rebecca.simpson@esneft.nhs.uk
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