A.P. Moller - Maersk
Operational Excellence Lead
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Description – Operational Excellence Lead
Function: Operational Excellence (OpEx)
Role: Operational Excellence Lead
Role Family: Operational Excellence
Role Purpose
A senior Operational Excellence practitioner responsible for driving the maturity and consistency of The Maersk Way of Working™ (TMW) while leading complex cross-functional business optimization and transformation initiatives across the Area.
The role applies advanced Operational Excellence expertise to:
- Diagnose business challenges
- Shape practical improvement approaches
- Deliver high-value outcomes in line with direction set by Area OpEx leadership
Acts as a senior partner to business leaders and lead practitioner within Operational Excellence, taking on more complex, higher-impact initiatives than the specialist role while ensuring solutions are: ✅ Scalable ✅ Standardized ✅ Sustainable ✅ Aligned to enterprise expectations
The role combines hands-on improvement leadership with strong facilitation, coaching, and cross-functional coordination to move initiatives from problem definition through implementation and value realization.
Role Scope and Impact
Leads complex Operational Excellence and business optimization initiatives aligned to:
- Area priorities
- Improvement opportunities
Key responsibilities include:
- Providing senior expertise on TMW deployment, process transformation, operating model redesign, and cross-functional problem-solving.
- Acting as an escalation point and lead practitioner for higher-complexity initiatives beyond specialist scope.
- Building alignment across stakeholders to support:
- Effective diagnosis
- Solution design
- Adoption
- Delivery of sustainable outcomes
Guides Operational Excellence resources and supports delivery of:
- Digital-enabled transformation priorities
- Cross-functional initiatives
Key Responsibilities / Critical Tasks
1. The Maersk Way Support
-
Area-wide deployment and maturity of TMW, ensuring alignment to:
- Standards
- Methodologies
- Behaviours
-
Provide senior guidance on:
- Structured problem-solving
- Diagnostics
- Process improvement approaches, including:
- Lean
- Kaizen
- TMW A3 problem-solving approach
- Root cause analysis
-
Train-the-trainer for TMW tools and methodologies, building practitioner capability and consistency across the Area.
-
Apply methods on complex or ambiguous issues requiring:
- Deeper analysis
- Facilitation
- Stakeholder alignment
-
Act as a trusted advisor on operational and transformation issues while supporting sustainment of Operational Excellence practices.
2. Business Optimization & Implementation
- Lead complex business optimization initiatives aligned to:
- Area priorities
- Measurable improvement opportunities
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Take ownership for:
- Business framing
- Design guidance
- Implementation leadership
- Value realization on higher-complexity, cross-functional transformation efforts
-
Drive end-to-end process and operating model optimization, including:
- Simplification
- Role clarity
- Control effectiveness
- Scalability
-
Provide senior problem-solving support, challenge, and direction on initiatives requiring:
- Deeper expertise
- Judgement
- Stakeholder management
-
Collaborate closely with:
- Initiative owners
- Business stakeholders to translate problems into:
- Practical solutions
- Implementation actions
-
Partner with project and program management support to enable:
- Effective implementation
- Governance
- Benefit realization
3. Capability Building, Guidance & Change Leadership
-
Build Operational Excellence capability across the Area by setting expectations for:
- Methods
- Quality
- Practical application
-
Coach:
- Practitioners
- Initiative leads
- Business partners in:
- Problem solving
- Facilitation
- Initiative design
- Change execution
-
Serve as a train-the-trainer for TMW tools and methodologies, including TMW A3, to strengthen:
- Capability
- Consistency across teams
-
Facilitate:
- Senior workshops
- Alignment forums to strengthen:
- Sponsorship
- Ownership
- Adoption of major transformation efforts
4. Digitalization, Innovation & Analytics (Enablement via Partnership)
-
Define and prioritize digitalization, automation, and analytics opportunities linked to:
- Business problems
- Transformation goals
-
Translate business needs into clear requirements and partner with:
- Digitalization
- Automation
- Data teams on:
- Roadmap decisions
- Implementation choices
-
Ensure digital-enabled improvements are:
- Scalable
- Standardized
- Embedded into day-to-day operations
Stakeholder Interfaces
Engages with:
-
Area leadership
-
Senior stakeholders across:
- Operations
- Customer Experience (CX)
- Supply Chain Management (SCM)
- Finance
- Product
- Technology
-
Operational Excellence specialists
-
Project and program management support
-
Business initiative owners involved in transformation delivery
-
Digitalization, Automation, and Data teams responsible for:
- Solution realization
- Capability support
-
Cross-functional governance bodies and transformation forums used to align:
- Direction
- Implementation choices
Qualifications & Experience
Minimum Qualifications:
- Bachelor’s degree in:
- Business
- Engineering
- Supply Chain
- Operations
- Logistics
- or a related discipline (advanced qualifications are advantageous)
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Significant experience in:
- Operational Excellence
- Continuous improvement
- Business transformation
- or related operational environments
Critical Requirements:
-
Strong track record in:
- Leading complex cross-functional initiatives
- Building capability
- Delivering measurable business impact
-
Deep practical knowledge of:
- Lean
- Six Sigma
- TMW A3 problem-solving approach
- Kaizen
- DMAIC
- Root cause analysis
- Value stream mapping
- Experience influencing senior stakeholders in matrix environments
Capabilities / Core Competencies
-
Advanced expertise in:
- TMW
- Operational Excellence methods
- End-to-end process optimization
- Delivery of complex transformation initiatives
-
Strong ability to:
- Influence stakeholders
- Facilitate
- Coach
- Train-the-trainer in cross-functional environments
-
Capable of translating direction into practical execution and sustainable business outcomes
-
Strong coaching focus on:
- Standardization
- Consistency
- Uplift of Operational Excellence practice
Performance Measures
- Maturity and consistency of TMW deployment across the Area
- Delivery of business optimization and transformation outcomes with measurable impact on:
- Efficiency
- Quality
- Customer results
- Scalability and sustainability of solutions delivered across teams and functions
- Effectiveness of:
- Stakeholder alignment
- Initiative execution
- Capability uplift across the Area
About the Company
Maersk is committed to a diverse and inclusive workplace, embracing different styles of thinking.
-
Equal opportunities employer with no discrimination based on:
- Race
- Colour
- Gender
- Age
- Religion
- Creed
- National origin
- Ancestry
- Citizenship
- Marital status
- Sexual orientation
- Physical or mental disability
- Medical condition
- Pregnancy/parental leave
- Veteran status
- Gender identity
- Genetic information
-
Qualified applicants with criminal histories are considered consistent with all legal requirements.
Need reasonable accommodations? Contact accommodationrequests@maersk.com for assistance during or after application or hiring.
What We Offer
Maersk is an integrated container logistics company dedicated to:
- Connecting and simplifying customer supply chains
- Leading in shipping services, operating in 130 countries and employing ~100,000 people
By offering end-to-end seamless products and digital services, superior customer engagement, and a global delivery network, we enable customers to trade and grow worldwide.
Website | All the way.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills