Spreetail
Operational Excellence Manager, Europe
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Spreetail – Operational Excellence Manager
Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn more: www.spreetail.com
About the Role
Spreetail is seeking an Operational Excellence Manager to drive process standardization and continuous improvement across our growing European network (UK, Germany, Italy, France, and upcoming in Spain). As the ultimate owner of warehouse Standard Operating Procedures (SOPs), you will ensure all EU facilities operate at a consistent, optimized standard. If you bring deep hands-on warehouse knowledge, a passion for Lean methodologies, and the ability to turn data-driven insights into cost savings and service improvements—we want you to help shape our EU operations.
Key Responsibilities
- Develop, document, and maintain a comprehensive library of Spreetail EU SOPs, including inbound, outbound, returns, and inventory management.
- Conduct regular audits at fulfilment centre (FC) sites to assess compliance, producing actionable reports and improvement plans.
- Lead continous improvement initiatives using methodologies like Lean, Kaizen, and 5S to enhance labor efficiency, space utilization, and waste reduction.
- Own inventory control and quality assurance (ICQA) programs, including cycle counting and disparity investigations.
- Define and monitor KPI frameworks for operational performance across all EU sites, delivering root-cause analysis and targeted solutions.
- Collaborate with 3PL partners, technology, and transportation teams to align processes, deploy system enhancements (such as Linnworks), and support new facility launches.
- Create and deliver training materials and on-site sessions to strengthen SOP compliance among FC managers, supervisors, and operatives.
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Key Qualifications
- 5+ years’ experience in warehouse operations, fulfilment, or supply chain (preferably in 3PL, multi-site, or cross-country distribution).
- Proven ability in process design, SOP writing, and auditing, with clear communication skills for warehouse-floor teams.
- Process improvement expertise (e.g., Six Sigma Green Belt or equivalent) and experience with Lean/Kaizen methodologies.
- Deep knowledge of core warehouse operations (inbound, outbound, returns, value-added services) and inventory management experience.
- Familiarity with WMS platforms (Linnworks a plus) and strong data analysis skills to extract actionable operational insights.
- Highly organized with exceptional communication/influencing skills, capable of driving change without direct authority.
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Linguistic requirements:
- Strong English proficiency
- Dutch and German proficiency desirable (for respective locations), additional EU languages a plus.
Values & Culture
We hire those who align with Spreetail’s mission of ecommerce excellence. Your experience needn’t be conventional—diverse perspectives and career paths are welcomed, and degrees are not a requirement. Apply if you connect with the role!
For other opportunities: [Job Board] | Subscribe to our [Talent Community Newsletter].
Equal Opportunity Employer
Fair hiring practices are core to Spreetail: we embrace differences and commit to inclusivity for all. No degree required.
Security Note: Spreetail only uses Lever or @spreetail.com for communications. Unrequested emails from other domains are fraudulent. For concerns, email checks@spreetail.com.
P/s: Our AI tools may review applications, but final hiring decisions remain human-driven.
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