Spreetail
Operational Excellence Manager, Europe
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Operational Excellence Manager, Europe
Operational Excellence Manager – Spreetail
Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn more about Spreetail and how we build one of the fastest-growing ecommerce companies in history.
About the Role
Spreetail is seeking an Operational Excellence Manager to drive process standardization and continuous improvement across our rapidly expanding European network (UK, Germany, Italy, France, and Spain). In this dynamic multi-site leadership role, you will be the central owner of Standard Operating Procedures (SOPs), ensuring seamless, optimized operations across all EU warehouse facilities.
We’re looking for a hands-on warehouse specialist with expertise in Lean methodologies, a passion for efficiency, and the ability to turn data-driven insights into cost savings and service excellence. If this excites you, we’d like you to shape the operational future of Spreetail EU.
Key Responsibilities
- Develop, document, and maintain a comprehensive standard operating procedure (SOP) library for all critical warehouse workflows, including:
- Inbound receipts
- Outbound fulfilment
- Returns processing
- Inventory management
- Conduct regular operational audits across all warehouse sites, ensuring compliance with SOPs and identifying actionable improvement opportunities
- Lead continuous improvement initiatives using structured methodologies (Lean, Kaizen, 5S), with a focus on:
- Labor efficiency
- Warehouse space optimization
- Process waste reduction
- Oversee Inventory Control and Quality Assurance (ICQA) programs, including:
- Cycle counts, wall-to-wall audits
- Investigations into discrepancies and inventory discrepancies
- Establish, monitor, and refine a robust KPI framework for warehouse performance, supporting managers with root-cause analysis and targeted improvement plans
- Collaborate with 3PL partners, Technology (Linnworks), and Transportation teams to align processes, integrate systems, and support new facility launches
- Develop training materials and conduct on-site workshops to ensure ifloor teams are aligned with best practices during SOP rollouts
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Who We’re Looking For
₽ Experience & Expertise
- 5+ years in warehouse operations, logistics, or supply chain—ideally within a multi-site, cross-country, and/or 3PL environment
- Passion for process optimization and hands-on warehouse experience (inbound, outbound, returns handling recommended)
- Strong track record in SOP design and auditing, delivering practical, accessible guidance for operational teams
- Initiative in continuous improvement (Lean, Kaizen, Six Sigma, or Green Belt certification would be a strong asset)
- Expertise in inventory control, cycle counting, and stock reconciliation
- Linnworks WMS experience (preferably as a power user) and advanced ability with analytical tools to extract insights from operational data
Must-Haves
- Strong analytical mindset and experience building performance metrics
- Exceptional stakeholder management—including partners, teams without direct authority, and cross-functional groups
- Fluency in English is mandatory; fluent German skills are a plus for the Germany-based role; additional languages (Italian, Spanish) a bonus
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₽ Mindset & Culture Fit
- Passion for process innovation and operational excellence
- Committed to equitable, inclusive leadership
- Open to learning new tools and scaling processes across dynamic growth environments
We prioritise skill and potential—and champion non-traditional career paths. If you resonate with our mission and values, we’d love to hear from you.
Additional Notes & Offerings
- Not the right role? View other Spreetail team opportunities here.
- Equal Opportunity Employer: Spreetail mission is fully aligned with affirmative action principles, including considerations for:
- Race, colour, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status or genetic information.
Security & Anti-Scams
- Spreetail never initiates contact outside Lever or the spreetail.com domain.
- The email address [*redacted*] is the only authorised point for security concerns.
- No genuine Spreetail recruitment correspondence will request payment.
- Be cautious of unsolicited emails involving @spreetailjobs.com—these are fraudulent.
This role may use AI-assisted filtering of applications, reviewing resume-style feedback and responses, to support initial screening (human judgment remains final). For data privacy inquiries, contact [*redacted*].
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