Kick-start your career in Facilities Management with Empower Trust

Gain hands-on experience across multiple school sites, earn a nationally recognised triple qualification, receive expert mentoring, and build the skills for a rewarding full-time career helping keep schools safe, compliant and running smoothly.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work:

• Being the friendly first point of contact on our Estates Helpdesk for schools and approved contractors
• Keeping our planned preventative maintenance schedule on track, liaising with contractors and maintaining an annual diary of requirements
• Triaging reactive maintenance issues as they come in, working with the Estates & Facilities Manager to find the best fix - and making sure everything is logged, communicated and resolved
• Helping keep an accurate inventory of the Trust's physical assets
• Monitoring and maintaining building and site data, including condition surveys, asset registers and maintenance records
• Keeping an eye on the Trust's compliance system, flagging anything that needs the Estates & Facilities Manager's attention
• Chasing up outstanding inspections, reports and certificates, and uploading them to the compliance system
• Recording data such as response rates and quality of work
• Sending contractor invoices to the Finance Team and/or schools for processing
• Keeping schools in the loop on contractor ETAs and visit dates
• Following Trust policies and procedures when advising and supporting our schools
• Complying with Health & Safety legislation at all times
• Monitoring the Estates mailbox and directing queries as needed
• Getting stuck into any other estates-related tasks that help our sites run smoothly

Where you'll work:

Unit 6 The Courtyard,
Yeomanry Road,
Battlefield Enterprise Park,
Shrewsbury,
SY1 3EH

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GLP TRAINING LTD

Training course

Facilities management supervisor (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents:

• Supervise the facilities management function.
• Comply with health and safety regulations, building regulations, codes of practice and organisational policies and procedures.
• Comply with risk assessments, method statements and safe systems of work and apply control measures.
• Supervise others when using facilities management environment tools and equipment for example, plant, machinery, electrical equipment, manual tools.
• Apply sustainable processes and practices, monitoring and solving sustainability problems which impact climate change in the facilities management function within their organisation.
• Use resources to complete tasks, with consideration for cost, quality, safety, security and environmental impact.
• Lead a team of facilities personnel.
• Apply problem solving techniques to create solutions to complex problems within limits of authority within own role and consult line management.
• Plan, prioritise and delegate tasks to the facilities team for completion.
• Use information and digital technology to analyse data to monitor performance.
• Create, maintain and enhance collaborative working relationships with internal and external stakeholders.
• Communicate verbally with internal and external stakeholders Give and receive information. Matching style to audience. Recognising barriers in communication and how to overcome them. Facilities terminology.
• Investigate queries to find underlying cause and identify potential solutions.
• Apply financial management principles in department budget spending.
• Apply continuous improvement techniques to devise potential solutions.
• Communicate with internal and external stakeholders using sector specific terminology through written means.
• Supervise the facilities management function.
• Comply with health and safety regulations, building regulations, codes of practice and organisational policies and procedures.
• Comply with risk assessments, method statements and safe systems of work and apply control measures.
• Supervise others when using facilities management environment tools and equipment for example, plant, machinery, electrical equipment, manual tools.
• Apply sustainable processes and practices, monitoring and solving sustainability problems which impact climate change in the facilities management function within their organisation.
• Use resources to complete tasks, with consideration for cost, quality, safety, security and environmental impact.
• Lead a team of facilities personnel.
• Apply problem solving techniques to create solutions to complex problems within limits of authority within own role and consult line management.
• Plan, prioritise and delegate tasks to the facilities team for completion.
• Use information and digital technology to analyse data to monitor performance.
• Create, maintain and enhance collaborative working relationships with internal and external stakeholders.
• Communicate verbally with internal and external stakeholders Give and receive information. Matching style to audience. Recognising barriers in communication and how to overcome them. Facilities terminology.
• Investigate queries to find underlying cause and identify potential solutions.
• Apply financial management principles in department budget spending.
• Apply continuous improvement techniques to devise potential solutions.
• Communicate with internal and external stakeholders using sector specific terminology through written means.