Rhenus Logistics
Operational Lead
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Your Benefits
Continuous Training
Sharpen your skills and advance your expertise with our professional development programs.
Great Team
It’s truly the people that make the difference — and with us you’ll join the best team around.
Flat Hierarchies
Get straight through to the decision-makers with our streamlined organizational structure.
Room for Innovation
Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
Events
From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
Quick Decision Processes
Make things happen faster with streamlined processes that promote efficiency and effectiveness.
Job Description
What you can expect
- Maternity cover until September 2027
- Working Hours: Monday to Friday, 06:00 - 14:00 or 14:00 - 22:00
Key Responsibilities
- Allocate labour and resources to meet daily outbound/inbound workloads.
- Manage workflow across picking, packing, replenishment, loading, and goods-in activities.
- Ensure on-time dispatch and adherence to customer KPIs (OTIF).
- Lead, coach, and motivate warehouse colleagues to deliver high performance.
- Conduct daily briefings and ensure effective communication across shifts.
- Manage absence, timekeeping, performance, and conduct.
- Support recruitment and onboarding of new team members.
- Ensure adherence to Health & Safety, site rules, and safe systems of work.
- Promote a strong safety culture, leading by example and ensuring PPE compliance.
- Conduct incident investigations, near miss reporting, and corrective actions.
- Ensure WMS accuracy and rigor in scanning and stock movement processes.
- Support cycle counts, inventory investigations, and stock integrity improvements.
- Resolve discrepancies and escalate issues where required.
- Identify and implement improvement opportunities (Lean / waste reduction).
- Ensure adherence to Standard Operating Procedures (SOPs).
- Support the rollout of new processes, systems, or customer implementations.
- Drive productivity, cost efficiency, and quality improvement
- Productivity (units per hour / cost per unit)
- Accuracy (pick accuracy, stock accuracy)
- Service performance (OTIF / DIFOT)
- Engagement and H&S performance (near misses reported, absence levels)
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What you bring
Key Skills & Competencies
- Previous supervisory experience within a warehouse or logistics environment preferred.
- Strong leadership and people management skills.
- Ability to train, coach, and develop warehouse employees effectively.
- Good understanding of internet order fulfilment processes and related operational challenges.
- Basic operational knowledge of DTS, Goods In, Team management, Picking, and Packing processes.
- Strong problem-solving and decision-making skills.
- Ability to work in a fast-paced and target-driven environment.
- Good organisational and communication skills.
- Ability to prioritise workload and manage multiple tasks effectively.
- Good attention to detail and operational accuracy.
- Knowledge of warehouse systems and Microsoft Office preferred.
- Flexible and proactive approach to operational support and
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