WLG
Operational Readiness Knowledge Manager (FLAGCIS) for NATO with security clearance
Northwood
Posted 21 days ago
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Operational Readiness Knowledge Manager (FLAGCIS) for NATO with security clearance
- Responsible for the standardization, consolidation, and preparation of system documentation for the FLAGCIS (maritime deployable communication & information system modules).
- Publishes, communicates, and implements a realizable information knowledge management (IKM) plan for operational system documentation for the FLAGCIS system to include timelines, deliverables, as well as responsibilities for drafting and approval.
- Assists in the production, validation, and refinement of systemlevel and technical documentation, operating procedures, maintenance plans, technical schematics, checklists, as well as operator/technical manuals.
- Supports the coordination of documentation of infrastructure and CIS connectivity requirements to upgrade facilities for FLAGCIS.
- Monitor, records, and reports progress of IKM plan fulfillment, while recording observations and exceptions, proposing alternate production plans in case of unforeseen circumstances.
- Provides advice to key stakeholders including, but not limited to: NCIA Service Level and Service Delivery Managers, Service owners, Commander CSU, Branch Heads, Principal Technicians, MARCOM HQ personnel, and AIRBUS technicians. -Provides support to FLAGCIS validation and integration Technician as required. Requirements Description: Essential Qualifications and Experience: •Minimum 5 years of relevant hands-on experience in creation, planning and management of Information and Knowledge Management of Technology related artefacts. •Expert knowledge of MSOffice suite is required. Desirable Qualifications and Education: •Bachelor's or Master's degree in Computer Science, Information Technologies or related discipline. •Experience in creating Information Knowledge Management Plans. •Experience in drafting technical documentation, including but not limited to: system-level and technical documentation, operating procedures, maintenance plans, technical schematics, checklists, as well as operator/technical manuals. Skill, Knowledge & Experience: •Ability to write clear and concise technical documentation and user guides is required. •Effective oral and written communication skills in English are essential. •Customer focus: Focuses on customer needs and satisfaction; acts with customers in mind; high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical, and orderly way; consistently achieves project goals; gets first-hand customer information and uses it for improvements in products and services; establishes and maintains effective relationships with customers and gains their trust and respect.
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Skills
Information Knowledge Management
Technical Documentation
MS Office
Technical Writing
Project Planning
Stakeholder Management
System Validation
Operational Readiness