Lloyd's
Operational Resilience Manager - 12 month FTC / Secondment
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Operational Resilience Manager - 12 month FTC / Secondment
Market Operational Resilience Manager (12 Month FTC / Secondment)
Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk-sharing expertise of the market’s brightest minds, working together for a braver world. Our role is to inspire courage, ensuring tomorrow’s progress isn’t limited by today’s risks.
We unify around guiding values:
- We are brave.
- We are stronger together.
- We do the right thing.
If you share these values and a passion for building a more sustainable, resilient, and inclusive future, you’ll find a home with us.
We are seeking a Market Operational Resilience Manager on a 12-month Fixed-Term Contract (FTC) or Secondment, to reinforce the resilience of the Lloyd’s market. This is your chance to shape how risk is understood, assessed, and acted upon across a global marketplace.
About the Role
You’ll report to the Market Governance, Risk, and Resilience leadership team, converting insights into meaningful impact:
- Review and assess operational and cyber resilience submissions from managing agents
- Identify strengths, gaps, and emerging risks across the market
- Provide clear, evidence-based recommendations to prioritise oversight efforts
- Shape and deliver senior governance forum reporting
- Support and occasionally lead engagement with market stakeholders
- Contribute to market-wide initiatives, including scenario exercises and resilience surveys
- Develop strong collaborations across Markets and Operations for consistent oversight
Your work will directly influence the Lloyd’s market’s resilience today—and its evolution tomorrow.
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What You’ll Bring
We welcome people who think clearly, communicate openly, and act with integrity.
Experience
- Strong background in operational and/or cyber resilience
- Familiarity with risk, governance, or regulatory frameworks
- Ability to engage confidently with senior stakeholders and challenge when needed
- Expertise interpreting complex information and framing it into clear recommendations
- Awareness of resilience frameworks, good practices, and insurance/financial services risk drivers
- Understanding of governance, regulatory expectations, and market dynamics
Key Skills
- Exceptional listening, questioning, and problem-solving abilities
- Proven capacity to influence, collaborate, and effect the right outcomes
- Commitment to making balanced, risk-aware decisions
- Adaptability to tailor your approach to different situations and people
- A curious mindset—eager to understand how things function and how they could improve
What You’ll Gain
At Lloyd’s, we strive to build an environment where everyone thrives, with diversity and inclusion at the forefront.
Role-Specific Benefits
- Exposure and opportunities to shape market-wide resilience thinking
- Visibility and influence with senior stakeholders
- A collaborative cultural environment built on openness, integrity, focus, and empowerment
- Ongoing support for professional development and growth
Total Rewards Approach
We prioritise well-being, flexibility, and external benefits:
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- Flexible working (hybrid model to support work/life balance)
- Generous pension and healthcare schemes
- Regular wellbeing programs, training, and inclusivity initiatives
- Employee networks, mentoring, and volunteer opportunities
- Financial support for training, education, and professional development
- A flexible benefits allowance (expendable on benefits like gym memberships, dental insurance, extra holidays, or our Cycle to Work scheme)
- Employee recognition scheme
- Access to employee discount schemes
Diversity and Inclusion
We are committed to building an inclusive culture that:
- Treats every individual with dignity and respect
- Actively embraces reasonable working adjustments
- Provides equal opportunities to fulfil one’s potential
For more details, explore our website.
Next Steps
If you need application support or require adjustments, please visit this link. Note: Accessing this link does not register your application for the position.
Lloyd’s remains dedicated to fostering a diverse, inclusive workplace that reflects our global markets and empowers every employee. We drive to attract top talent, ensuring we adapt our capabilities for the future.
By joining Lloyd’s, you’ll contribute to a collective effort shaped by the world’s best minds—collaborating with underwriters, brokers, and risk-sharing partners to solve complex challenges. Together, we pioneer innovative solutions.
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