BT Group
Operational Security Manager
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Job Title: Operational Security Manager
Req ID: 60425
Job Function: Security
Posting Start Date: 10/07/2026
Posting End Date: 22/07/2026
Division: UK Business
Job Location:
- GBR Cheltenham - Stw On Wld TE
- GBR Ipswich ATE
- GBR London - 5 Canada Square
- GBR Manchester - Dial House
Advertised Salary: Competitive Salary + Benefits
Recruiter: Krystle James
Career Grade: D
Internal Closing Date: 22/07/26
Due to the sensitive nature of this role, you will be required to undergo DV (Developed Vetting) level Security Clearance (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels). An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.
Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.
You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.
About The Role
This team leader will be responsible for the Business Unit’s Physical and Personnel Operational Security activities, predominantly across the UK, placing the customer at the heart of their decision making. This individual will be a lead role in shaping and challenging the organisation to strive for best security practice and maintain compliance with all aspects of Government security policy requirements.
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This job role can be based in Ipswich, London or Manchester. Due to security requirements, this role requires you to be located on site during your working hours. Mon-Fri 37.5. DV Security Clearance is required. Must have lived in UK for 10+ years to obtain clearance.
What You’ll Be Doing
- Leading and managing a team of security professionals and managers within the Security Operations Team.
- Establishing and maintaining strong internal and external stakeholder / customer relationships, under a ‘customer-first’ principle.
- Responsible and accountable for the business unit’s physical estate (incl) its:
- Security governance
- Security policy and processes
- Visitor management
- Accreditation, assurance and audit
- Supplier management and maintenance
- Access control management
- Incident & investigations management
- Responsible and accountable for briefing, overall governance and security awareness across the business unit.
- Implementing plans and budgets for monitoring, maintaining and improving the integrity of the physical estate.
Essential Skills / Experience
- Security Governance
- Stakeholder Management
- Policy Design
- Decision Making
- Access Control
Desirable Skills / Experience
- Typically qualified to degree level, or equivalent professional experience and/or with recognised qualifications.
- Member of Security Industry Professional Body e.g. Institute of Information Security (CIISEC)
- Must hold and maintain DV Clearance - Mandatory
- Government security frameworks and accreditations experience
- Experienced leadership and operational experience within industry – Mandatory
- Key Skills (Expert or Advanced): Security Governance, Security Operations, Information Risk Management, Physical Security Strategy, Team Management, Thought Leadership
- Stakeholder Management experience, at all levels of organisation hierarchies.
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Our Package
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
You can design the package to suit you and your lifestyle. Your core benefits include:
- 10% on target annual bonus
- Access to an online private GP 24/7 for you and your immediate family
- Market-leading paid carers leave with up to 2 weeks off
- Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
- Discounted EE and BT products, including mobile and broadband
- Market leading Pension scheme – 5% from you and 10% from us
- Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Ready to connect for good and help shape the future? Apply now
With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK
We’re a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
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