Local Government South East
Operational Support Manager
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Full Time
Brigade Headquarters, Stocklake, Aylesbury, HP20 1BD
Posted 10 hours ago
46804 - 46804 £ / Year
Closes: 30 July 2026
Buckinghamshire Fire and Rescue Service
Are you organised, great at multi-tasking, and a people person? Then join our Operational Support Team!
About Us
Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to fire prevention. We are a diverse, welcoming community – will you join us? Find out more about us and our values at www.bucksfire.gov.uk/join-us/
Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This is why we support flexible and hybrid working.
About The Role
An exciting opportunity has arisen for an Operational Support Manager. You will be responsible for:
- Managing the performance of the Service’s Operational Support Administration team, which offers administrative support to our Prevention, Response & Resilience and Protection teams.
- Working with the Heads of Service for Prevention, Response and Resilience, Service Improvement and Protection to assist in the effective running of the Service.
- Acting as the system owner for the Service’s Premises Risk Management System (PRMS).
- Making day-to-day decisions on Operational Support issues and prioritising according to Service aims.
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About You
We are looking for someone who:
- Is motivated and highly focused
- Can lead and manage a high performing team
- Has great communication and people skills
- Is a problem solver, actively looking for ways to improve the service we provide
- Is committed to development of others and themselves
- Treats people fairly, with dignity and respect
- Understands, as public servants, we must act professionally and responsibly with authority assets, property and funds.
Qualifications
Experience and Qualifications Required:
- A full driving license
- Business Management Degree level qualification, or equivalent
- IOSH or willingness to work towards
- Level 3 Safeguarding or willingness to work towards
Experience
- Proven office/administration experience including multiple workstreams
- Experience of managing individuals, including performance monitoring
- Experience of budget management and administration
- Highly skilled in the use of Microsoft Office systems and the ability to utilise tools to improve workflow efficiency.
The Package
- Permanent Contract
- Full Time
- 37-hour week
- Local Government Pension Scheme
- Good annual leave entitlement
- Employee benefits
- Employee Assistance Programme
- Occupational Health
- Onsite gym facilities
Anything Else You Need To Know
We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptations or adjustments, we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone. Everyone who works with us is required to have a DBS check. If you have any queries or concerns regarding this, please contact HR@bucksfire.gov.uk. For further information about the role please review the job description. (Internal applicants please log in using your iTrent Self Service username and password)
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How To Apply
We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptations or adjustments, we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone.
Everyone who works with us is required to have a DBS check. If you have any queries or concerns regarding this, please contact HR@bucksfire.gov.uk.
For further information about the role please review the job description. (Internal applicants please log in using your iTrent Self Service username and password)
Abatement And Protected Pension
If you are in receipt of a Firefighter’s pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority you are required to notify Human Resources as Abatement Rules may apply.
To apply for this job please visit ce0157li.webitrent.com.
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