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Junction Rentals

Operations / Account Manager

London
£32k – £42k/yr
Posted 1 day ago
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15-Month Maternity Cover

Location: Junction Rentals, Unit 14 Bessemer Park, 250 Milkwood Road, Herne Hill, London, SE24 0HG
Start date: September 2026
Contract: Fixed term for a minimum of 15 months, with strong possibility of continuing afterwards
Salary: £32,000–£42,000, depending on experience
Candidates also have the opportunity to earn commission on eligible new business they introduce to Junction, with the structure and terms discussed as part of the offer.

Core hours: Monday to Friday, 9:00am–6:00pm, with a one-hour lunch
Occasional flexibility outside these hours may be required to support the needs of the business, with time off in lieu provided where appropriate.

Join Junction

Junction is a growing cinematography rental company supporting productions with camera equipment, lenses, accessories, crew, transport and prep space.
We’re a small, hands-on team that cares about great kit, good vibes, smart problem-solving and making life easier for our clients and crews. We’re looking for an experienced Operations Manager to keep the business running smoothly while our current Operations Manager takes maternity leave.
You’ll join us in September for a structured handover before taking the lead from early December.

The Role

This is a senior, hands-on role at the centre of Junction’s day-to-day operations.
You’ll manage the staff, coordinate clients, bookings, logistics, suppliers and accounts—making sure information is accurate, priorities are clear and every job optimised and when it needs to be.
The role combines client service, operational planning, account management, team leadership and systems management. It would suit someone who enjoys managing multiple moving parts, spotting problems early and finding practical solutions.

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What You’ll Be Doing

  • Managing client enquiries and bookings from first contact through to preparation, invoicing and follow-up
  • Monitoring upcoming bookings, deadlines, staffing requirements and outstanding actions
  • Coordinating warehouse priorities with the lead technician and wider team
  • Supporting clear communication between bookings, warehouse, accounts and clients
  • Coordinating freelancers, suppliers and contractors when required
  • Resolving scheduling clashes, resource issues and last-minute changes
  • Providing day-to-day leadership and formal line management to relevant team members
  • Setting priorities, delegating responsibilities and supporting performance and development
  • Keeping operational meetings focused and action-led
  • Improving systems, checklists and workflows as Junction continues to grow

About You

You’re a calm, organised and proactive manager with the confidence to lead a team and keep people, jobs and information moving.
You’ll probably be a great fit if you:

  • Can manage several priorities without losing sight of the details
  • Communicate clearly and professionally with clients and colleagues
  • Are confident giving direction, feedback and support
  • Have experience managing people and developing their performance
  • Stay level-headed when plans change or deadlines get tight
  • Enjoy improving systems and finding more efficient ways to work
  • Can balance excellent client service with operational reality
  • Like working in a small team where everyone gets involved

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Experience within a rental house, production company, creative studio, events business, warehouse, logistics operation or similar environment would be highly beneficial.
Experience and good knowledge of camera, video and film equipment.
Experience with Rentman - or comparable rental, inventory, booking or project-management software - is an advantage, but training will be provided.
Candidates with experience in bookings, account management, business development or client relationship management are particularly encouraged to apply.

What You’ll Get

  • A salary of £32,000–£42,000, depending on experience
  • An opportunity to build a career in a thriving company
  • 20 days’ annual leave, plus UK bank holidays
  • One additional day of annual leave for each completed year of service
  • Time off in lieu for approved additional hours where appropriate
  • A structured training and handover period
  • A varied and influential role within a growing company
  • The opportunity to improve Junction’s day-to-day operations
  • A friendly, knowledgeable and committed team
  • The possibility of continuing after the maternity-cover period
  • Plus, a great prep space, excellent kit, lovely people and—fair warning—the occasional dog.

How to Apply

Send your CV and a short note telling us about your relevant experience and why you’d like to join Junction to jenna@junction.rentals.

Applications close: Friday 14 August 2026.
We welcome applications from people with different backgrounds and experiences. If you’re excited by the role but don’t meet every point listed above, we’d still be pleased to hear from you.

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Skills

Operations Management
Account Management
Team Leadership
Client Relationship Management
Logistics Coordination
Staff Management
Inventory Management
Project Management
Rentman Software
Business Development
Problem Solving
Scheduling
Workflow Optimization
Customer Service
Cinematography Equipment Knowledge

Location

London, England, United Kingdom

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