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About This Position
This role plays a key part in supporting the smooth running of operations through strong organisation, planning, and coordination. Working closely with the Operations and Service Managers, you will manage multiple priorities, ensuring technicians are effectively scheduled, work packs are prepared accurately, and documentation is maintained to a high standard.
A high level of attention to detail is essential, particularly when using Excel to track costs, manage data, and support operational reporting. This is a fast-paced role that requires someone who can multitask confidently, stay organised under pressure, and ensure all moving parts are aligned for successful delivery.
What You'll Do
- Coordinate travel and accommodation bookings for technicians
- Compile, organise, and distribute work packs, ensuring teams have the necessary documentation and resources to complete tasks successfully
- Support the Operations team with document creation and administration
- Scan, file, and maintain completed work packs, ensuring timesheets are submitted to relevant departments for invoicing
- Review and track mobilisation costs, supporting budget control and cost efficiency across projects
- Monitor and maintain accurate records of technician repair activities to support quality control and operational performance
- Provide cross-departmental support with SAP data entry, ensuring accurate and timely updates
- Upload and manage supporting job documentation within SharePoint
- Support the management of the van fleet, ensuring services, MOTs, and road safety checks are completed and up to date
- Provide general administrative support across departments to ensure smooth day-to-day operations
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What makes you a good fit
- Confident using Microsoft Office, including Excel, Word, Outlook, and PowerPoint
- Highly organised with strong time management skills, able to prioritise effectively
- Excellent verbal communication skills, with the ability to engage and build relationships
- Proactive and solution-focused, with a positive and can-do approach
- Strong attention to detail, ensuring accuracy and high-quality output
- Able to thrive in a fast-paced environment and adapt to changing priorities
- Brings relevant job-related experience, with a proven ability to learn quickly and apply new knowledge
- Full UK Driving Licence
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Some perks of joining Henkel
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Performance bonus / incentives
- Competitive Pension & Life Assurance - Company contributes up to 10% of basic salary
- Annual Leave: 27 days plus 8 Bank Holidays
- Celebration vouchers
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
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