• Preparing and administering invoices using attendance, booking and funding information.
• Processing nursery funding claims and maintaining accurate funding records.
• Responding to billing and payment enquiries from parents, carers and commercial customers.
• Supporting account reconciliation and monitoring outstanding payments.
• Producing reports relating to fees, utilisation and operational performance.
• Providing a warm, professional and responsive service to families, hirers and visitors.
• Supporting the onboarding of new nursery families and commercial customers.
• Maintaining accurate records, contracts and compliance documentation.
• Preparing correspondence, reports and operational documentation.
• Providing administrative support across the Nursery and Commercial Operations teams.
• Supporting audits, inspections and safeguarding processes where required.

About you

We're looking for someone who:

• Has excellent administrative and organisational skills.
• Is confident working with financial information and billing processes.
• Has outstanding attention to detail and accuracy.
• Communicates professionally and confidently with a wide range of people.
• Enjoys delivering excellent customer service and building positive relationships.
• Is confident using Microsoft Office and administrative systems.
• Can prioritise competing demands and work effectively in a fast-paced environment.
• Works collaboratively whilst also being able to manage their own workload.
• Maintains confidentiality and handles sensitive information with discretion.

Previous experience in administration, finance, customer service or education would be advantageous, although we welcome applications from candidates with transferable skills.

What we offer

• A competitive salary, commensurate with the candidate’s experience
• The opportunity to work in a vibrant, ambitious, and supportive school community alongside exceptional colleagues who are deeply committed to excellence and to one another
• Generous private pension scheme through Aegon with substantial employer contributions
• Life assurance cover
• Access to the Employee Assistance Programme (EAP), offering confidential support, guidance, and advice
• Extensive professional development and training opportunities within a culture that values growth and continuous learning
• Free lunch and refreshments during the working day
• Free onsite parking and access to the Schools’ extensive coach network
• Free access to excellent sports facilities, including the gym, swimming pool, and fitness classes
• Wellbeing initiatives and programmes, including yoga, mindfulness sessions, and health checks
• Access to an online GP service, providing quick and convenient healthcare advice
• Access to Vivup, the staff benefits platform offering discounts, financial advice, and wellbeing resources
• Cycle-to-Work Scheme and sustainable travel initiatives, including Octopus Electric Vehicles

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Haberdashers’ Elstree Schools are committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to a Disclosure and Barring Service enhanced check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the School is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.