How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Operations Analyst
Why Join Us
Do you enjoy turning complex data into clear, actionable insight? Are you a problem-solver who enjoys improving reporting, forecasting, and operational performance? Do you enjoy working with operational teams to help them make better decisions?
Yes? Then you may have the ideal role for you... working as our Operations Analyst within Customer Operations. This is a Redditch-based hybrid role, with a requirement to attend the office when required usually 3 days per week with flexibility to support operational reporting cycles and business needs.
What You'll Be Doing
You’ll support the delivery of reporting and insight across Central Operations, working closely with the Forecasting and Analytics Manager. You’ll develop, maintain and improve management information, dashboards, forecasting models and analytical outputs that support workforce planning, operational performance and decision-making.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Produce accurate and timely MI covering performance, capacity, demand, productivity and SLA delivery, using tools such as Power BI and Excel.
- Analyse operational data to identify trends, risks, opportunities and performance drivers, turning complex data into clear commentary and user-friendly outputs for a range of stakeholders.
- Support the move from manual reporting to automated, scalable solutions.
- Contribute to data quality improvements.
- Work collaboratively with Operations, Planning & Scheduling, Finance, HR and IT teams to understand reporting needs and data requirements.
What We're Looking For
You’ll be a confident, self-motivated and analytical individual with strong attention to detail and a commitment to data accuracy. You’ll be comfortable working with data, managing multiple priorities and deadlines, and communicating insight clearly to both technical and non-technical audiences.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
For this role you’ll have experience in a Business Intelligence, MI, data analysis or reporting role, ideally within an operational or field-based environment. Practical experience with Power BI, Excel and Power Query is required, along with working knowledge of SQL/MySQL and DAX. Exposure to Python is desirable but not essential.
When you join us, you’ll receive:
- Salary: circa £33,000 depending on experience
- 4% bonus, subject to achievement of targets
- 25 days annual leave + Bank Holidays.
- Group personal pension scheme of matched contributions between 5% and 6%
- Life Assurance
- Funded Training Sponsorship Scheme
- Discounts, vouchers, and financial aid programs
Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.
Requisition ID
2026-8768
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills