Bank of America
Operations Analyst - EMEA Post and Scanning
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Job Title: Operations Analyst
Corporate Title: Officer
Location: Bromley
Company Overview
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Location Overview
Join our bustling Bromley office, situated in one of London’s greenest boroughs. Here you’ll find plentiful and easy commuting routes, with central London just 15 minutes away by train.
The Team
The Scanning and Post Team is a small team within GTMO Treasury Fulfilment. We support the scanning and storage of all client documentation received for the purposes of account opening, closing, or maintenance. The team manages a large amount of documentation received on site as well as documentation help at our offsite facility.
Role Description
The Post/Scanning and Archiving Team within EMEA is looking for an Operations Analyst to join their team. This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, creating reports, and completing exception processing.
Responsibilities
- Receipt imaging and distribution of all mail received.
- For associates in the Fulfilment and Servicing teams:
- Uploading of documentation onto our image repository.
- Accurate offsite storage of documentation.
- Identifying if the documentation is executed in original or PDF.
What We Are Looking For
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Successful candidates should be able to:
- Work well under pressure.
- Have effective time management skills.
- Have good attention to detail.
- Have strong communication skills both verbal and written.
Benefits of Working at Bank of America
- UK Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
- Competitive pension plan, life assurance, and group income protection cover if you become unable to work as a result of a disability or health reasons.
- 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
- The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, etc.
- Access to an emotional wellbeing helpline, mental health first aiders, and virtual GP services.
- Access to an Employee Assistance Program for confidential support and help for everyday matters.
- Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
- Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
- Opportunity to give back to your community, develop new skills, and work with new groups of people by volunteering in your local community.
Bank of America: Good Conduct and Sound Judgment
Good conduct and sound judgment are crucial to our long-term success. It’s important that all employees in the organization understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mindset are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favorable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, color, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants, or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us!
Partnering Locally
Learn about some of the ways Bank of America is making a difference in the communities we serve.
Global Impact
Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities, and our teammates.
Opportunity and Inclusion
Each employee brings unique skills, background, and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.
Our Values
Learn about our four values that represent what we believe.
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