ELIS
Operations and Engineering Manager
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Operations and Engineering Manager
Operations and Engineering Manager – Fakenham
CGV & Overview
Elis is an international multi-service provider, offering textile, hygiene, and facility services solutions. As part of our exciting growth journey, we’re seeking a talented Operations and Engineering Manager to join our team in Fakenham.
This full-time, permanent position is focused on leading and developing the production and engineering teams to achieve our site's functional objectives, driving operational excellence and supporting the business plan.
About the Role
You will be a senior leader, responsible for:
- Driving operational excellence across production and engineering
- Aligning site performance with business goals, ensuring safe, efficient, and cost-effective operations
- Leading cross-functional teams, embedding a continuous improvement and lean culture
- Collaborating closely with the General Manager to shape site strategy
Key Responsibilities
Leadership & Strategy
- Lead, manage, and develop operations and engineering teams to achieve site objectives
- Deputise for the General Manager as required
- Support the development and implementation of site strategy, business plans, and capital projects
- Foster a strong "One Team" culture across production, engineering, logistics, and support functions
Operations Management
- Drive Production Essentials and continuous improvement initiatives
- Ensure customer deliveries are on time, in full, and meet quality and cost targets
- Forecast volumes and resource requirements aligned with budget and capacity constraints
- Monitor performance, analyse trends, and implement corrective actions
- Manage budgets, cost control, and operational efficiency
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Engineering & Maintenance
- Lead the engineering function to deliver planned preventative maintenance (PPM) and rapid corrective actions
- Oversee the installation, maintenance, and optimisation of plant, equipment, boilers, and steam systems
- Ensure engineering resources are efficiently planned to support production
- Manage external suppliers for maintenance, parts, and capital equipment
Health, Safety & Compliance
- Ensure full compliance with QHSE policies, legal regulations (COSHH, RIDDOR, GDPR)
- Drive a strong safety-first culture across all teams
- Uphold risk assessments, safe systems of work (SSOW), and training protocols
- Maintain relevant site accreditations (e.g., ISO standards, where applicable)
People & Performance
- Lead, coach, and develop high-performing teams across operations and engineering
- Manage performance, absence, training, and employee engagement
- Deliver technical training for operators and engineering teams on new equipment and processes
Continuous Improvement & Sustainability
- Champion lean manufacturing and Six Sigma continuous improvement programmes
- Drive efficiency, productivity, and cost reduction initiatives
- Lead environmental initiatives, including energy and WECO (Waste Electric and Electronic Equipment) reduction
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What Makes a Strong Candidate?
Experience
- Proven leadership experience in operations or engineering within a manufacturing/process environment
- Strong background in industrial maintenance and production management
- Experience managing budgets, KPIs, and continuous improvement programmes
- Knowledge of steam/boiler systems and engineering operations (desirable)
- Experience with lean manufacturing / Six Sigma (desirable)
Skills
- Strong leadership and people management capability
- Excellent communication and influencing skills at all levels
- Commercial awareness with strong analytical and problem-solving ability
- Ability to plan, prioritise, and deliver in a fast-paced environment
- Proficiency in IT (MS Office, ERP systems)
- Strategic thinker with a hands-on approach
What We Offer
- 33 days holiday
- Company pension
- Employee Assistance Programme
- Life assurance
- On-site parking
- Competitive salary (circa [not specified])
- Private medical insurance
- Annual bonus
- Clear career progression within a growing international business
Ready to Apply?
For further details, please reach out to:
Anna Nudds ICS - HR Business Partner Tel: anna.nudds@elis.com
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