University Hospitals Coventry and Warwickshire (UHCW) NHS Trust
Operations and Performance Manager
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Operations and Performance Manager
We are seeking an experienced and dynamic Operations and Performance Manager to join our Integrated Neighbourhood Team. This pivotal role will support the delivery of high-quality, person-centred community services by providing operational leadership, performance oversight and strategic support across a multidisciplinary neighbourhood model.
Working closely with clinical, operational and system partners, you will play a key role in ensuring services are safe, effective and responsive to the needs of local populations. You will lead on performance management, service improvement, operational planning and reporting, helping teams deliver excellent outcomes for residents while meeting organisational and national priorities.
Key Responsibilities
- Support the development, monitoring and reporting of operational and performance metrics across integrated neighbourhood services.
- Analyse complex performance data to identify trends, risks and opportunities for improvement.
- Support operational delivery by working with service leads to address performance challenges and implement sustainable solutions.
- Develop and maintain performance dashboards, reports and assurance frameworks.
- Lead and support service improvement initiatives that enhance productivity, quality and patient experience.
- Coordinate operational planning and performance reviews, ensuring alignment with organisational and system objectives.
- Build strong relationships with clinical leaders, operational managers and external partners across health and social care.
- Support resource management, workforce planning and service design activity.
- Ensure robust governance processes are in place to monitor risk, quality and performance.
- Prepare reports and presentations for senior leadership teams, committees and partnership forums as required.
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About Us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence® - University Hospitals Coventry & Warwickshire
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By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Application Information
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Contact Information
For further details / informal visits contact:
- Name: Lucy Edge
- Job title: Associate Group Manager
- Email address: lucy.edge@uhcw.nhs.uk
- Telephone number: 07769956477
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