Kick-start your Career with the World’s Best Workplace™

Operations Apprentice's required – Sort & Ramp Hub Operations – fixed term contract 15 months.

Key Responsibilities:

Sort Operations:

• Assist with the accurate sorting, scanning, and labelling of shipments
• Build and break down pallets, cages, and Unit Load Devices (ULDs)
• Ensure freight is routed to the correct destination within tight operational timelines
• Identify and report damaged, misrouted, or non-compliant shipments
• Maintain high housekeeping standards to support a safe working environment

Ramp Operations:

• Support loading and unloading of aircraft and/or vehicles in accordance with load plans
• Assist with ramp and airside activities under supervision (where applicable)
• Use ground support equipment once trained and authorised
• Work closely with operational teams to support on-time departures

Health, Safety & Compliance:

• Work in line with all Health & Safety, security, and operational procedures
• Wear appropriate PPE and follow safe manual handling techniques
• Report hazards, incidents, and near misses promptly
• Comply with regulatory and company standards at all times

Learning & Development:

• Complete all elements of the apprenticeship programme, including off-the-job training and coursework
• Take responsibility for personal learning, development, and performance
• Gather workplace evidence and participate in assessments as required
• Rotate across operational areas to build broad hub knowledge

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DERBY BUSINESS COLLEGE LIMITED

Training course

Supply chain warehouse operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Conduct risk assessments within the working environment.
• Apply safe working practices in line with associated health and safety legislation and company policy.
• Receive products in line with organisational procedures.
• Store and pick products in line with organisational procedures.
• Dispatch products in line with organisational procedures.
• Decant, pack products in line with organisational procedures.
• Communicate with others verbally, for example internal and external customers, colleagues, and managers.
• Communicate in writing with others, for example internal and external customers, colleagues, and managers.
• Load and unload products, considering the product that is to be moved and its current and planned destination.
• Use tools and equipment to aid in product handling.
• Use information technology and digital systems. Comply with GDPR and cyber security.
• Locate and use operational information, electronic or paper-based, required to fulfil contractual requirements.
• Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
• Support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
• Identify and escalate problems beyond own responsibility.
• Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling, and disposal.
• Follow equity, diversity, and inclusion rules.
• Carry out and record learning and development activities.
• Conducts handover activities.
• Conduct risk assessments within the working environment.
• Apply safe working practices in line with associated health and safety legislation and company policy.
• Receive products in line with organisational procedures.
• Store and pick products in line with organisational procedures.
• Dispatch products in line with organisational procedures.
• Decant, pack products in line with organisational procedures.
• Communicate with others verbally, for example internal and external customers, colleagues, and managers.
• Communicate in writing with others, for example internal and external customers, colleagues, and managers.
• Load and unload products, considering the product that is to be moved and its current and planned destination.
• Use tools and equipment to aid in product handling.
• Use information technology and digital systems. Comply with GDPR and cyber security.
• Locate and use operational information, electronic or paper-based, required to fulfil contractual requirements.
• Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
• Support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
• Identify and escalate problems beyond own responsibility.
• Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling, and disposal.
• Follow equity, diversity, and inclusion rules.
• Carry out and record learning and development activities.
• Conducts handover activities.